اخصائي دعم فني حاسب الي
جامعة الامير نايف العربية للعلوم الأمنية
Total years of experience :15 years, 8 Months
Work through the Manag Engine technical support program by submitting service requests electronically
Monitoring the work of computer hardware and its peripherals and the installation of software.
Diagnosis of computer hardware and software malfunctions and maintenance.
Developing and updating computers and their software.
Maintenance of computer peripherals such as (printers, scanners, etc.)
Executing maintenance requests and preparing the necessary reports
Perform preventive and periodic maintenance.
Providing technical advice to beneficiaries.
Providing a comprehensive master database that supports future plans
the introduction More than 15 years of experience in technical support and motivating work teams to achieve the greatest results Distinguished experience in the field of computers and work development and setting a policy and specifications for computers and their peripherals according to the tasks of the employees’ work. Participating in the preparation and processing of a large number of conferences and seminars within the university. Requests for technical support are received for university employees through the Management Engine program by submitting service requests electronically and ideal communication with team members to strengthen relations