General Manager
Al Farha Rent A Car
Total years of experience :4 years, 9 Months
Managing the business effectively and efficiently through planning and execution
Creating, maintains and develop Company policies and strategies within the Corporate Group guidelines
Seeking new ways to increase and develop business opportunities, new and additional services towards maintaining the Company’s competitive edge
Identifying potential customers
Staying informed of all competition in the marketplace
Maintaining the highest level of customer satisfaction and the lowest rate of customer defection without sacrificing profitability and ensure all customer’s continued loyalty
Continuously refine and improve the quality of customer interaction, satisfaction and retention by working towards improving standards, providing the best facilities and the highest technical skills
Continually monitoring the Company’s financial situation on a daily basis to achieve stated financial objectives
Exercise stringent control of expenses without adversely affecting business performance
Formally review debtors weekly and maintain effectiveness of cash collection procedures
Provides leadership and motivation to staff within the company