Student Affairs Officer
Mena College of Management
Total years of experience :8 years, 9 Months
● Assists with the planning and development of a set of goals and objectives for the student services unit in conjunction with the college strategic planning.
● Implements goals and objectives.
● Coordinates and administers student support to enrolled and prospective students, such as course registration, graduation processing, petitioning, withdrawals, program documentation, computer accounts, information sessions, receptions, and student orientations.
● Reviews college students support initiatives to ensure student, faculty, and administration needs are met.
● Assist in Organize and prepare for physical meeting and online meetings through Zoom and Microsoft Teams.
● Assist in Making Policies and Annual operational Plan and Action Plan and strategic Plan.
● Be Member and Assist in Meeting and nominate and contribute and organize and manage and Make and select the college committees like the (College Council, Academic Committee, Student Grievance and Complaints Committee, Student Disciplinary Committee).
● Communicates information on behalf of MENA College of Management to MCM alumni.
● Works with Admission and Registration Department to update data base of alumni contacts and alumni employment information on SSS system and doing the survey of the GDS and LGDS.
● Solicits alumni involvement with student recruitment, marketing and publicity for the College.
● Organizes alumni events, and identifies opportunities for alumni professional
Development.
● Works with faculty to identify opportunities for the College alumni to contribute to instructional
Program.
● Works with Academic Dean to identify alumni to serve on College Advisory Board.
● Works with IEQA Office to compile data relating to alumni for CHED submissions.
● Represents MCM on Ministry of Education bodies, and other external bodies.
● Focused on alumni affairs, Serves on the College’s Community Engagement Committee, Performs other duties relating to alumni affairs as assigned by the President.
● Assist and guide and support the students in their internship to make it done.
● Assist to Making policies and Action Plan and Annual Operational Plan and Strategic Plan.
● Obtain new employment visas/work permits for all expatriate employees.
● Monitor and renew employee residence permits.
● Obtain new residence visas for dependents of employees, Facilitate renewal of residence visas for dependents, Facilitate.
● Obtaining and renewal of Expatriates passports for employees and dependents Facilitate.
● Follow-up cancellation of visas for employees and dependents, Facilitate complex medical / policies procedures.
● Using and FAHR and AXS System for the visa process and security approvals.
● Using KPI system to update staff information and Many other service.
● Assist in Making Contracts and Job Description and Policies.
● Assist in Interview the New Staff and welcoming in them and to explain to them about the rules and the procedures which they need to follow.
● Assist in Making Annual operational Plan and Action Plan and strategic Plan and Minutes of Meeting.
● Organize and Manage the employees files properly.
● Assist to doing the Payroll and dealing with insurance company.
● Be on Touch with Ministry Of Education and The Board of Trustees .
● Be Members in many committees.
● Attending and Organizing the Highest Management meeting.
● Assist to be Responsible about campus' Between (30-45) Employees.
● Receiving and Submit Forms and Letters and request for Anuual leave, Short leave, Sick leave.
● Be on Touch always with Finance for cheques payments and other expenses.
● Renewing the License of the college and the Medical license of the College clinic and assist on many other service for Ministry of Education and CAA and Labour law and Free Zone procedures.
● Be on Touch with Ministry of Education and doing the many reports like COVID-19 daily reports.
● Assist in Organize and prepare for physical meeting and online meetings through Zoom and Microsoft Teams.
● Assist the Hr Manager in all main responsibilities and other Tasks in general and specific.
● Carries out various activities related to such areas as transporting and receiving, materials handling, inventory control, and/or property management, as appropriate to the position.
● Maintains various supplies as appropriate to the needs of the unit, may coordinate and expedite purchase of assorted day-to-day supplies and equipment as appropriate.
● Compiling and distributing financial and statistical information such as budget spreadsheets.
● Analyzing questionnaires, Writing reports, company brochures and similar documents.
● Organizing and hosting presentations and customer visits.
● Assisting with promotional activities, visiting customers/external agencies,
● Helping to organize market research.
● Responsible about General Services Department.
● Provide support to Admission and Registration Department, HR Department, Marketing Department, IT Department, Finance Department.
● Responsible for Stationary inventory.
● Receiving procurements requests, and data entry.
● Assure excellent 5-star service provided to hotel guests.
● Handle guests’ requests & complaints.
● Assure timely completion of tasks, and handle reservations.
● Receiving booking requests,
● Handle guests’ requests & complaints,
● Coordinate with other departments,
● complete the check in and check out activities for guests.
● Handling requests and complaints.
● Provide technical support over the phone.
● Provide details on the company promotions and offers.
● Maintain the customer the
● ASSURE EXCELLENT 5-STAR SERVICE PROVIDED TO THE GUESTS
● HANDLE REQUESTS & COMPLAINTS,
● ASSURE TIMELY COMPLETION OF TASKS, AND HANDLE MULTI TASKS.
● IMPROVING THE SERVICE BY GIVING EXCELLENT HOSPITALITY IN THE SERVICE.
● Assure excellent 5-star service provided to hotel guests.
● Handle guests’ requests & complaints.
● Assure timely completion of tasks, and handle reservations.
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