Elecarical Power Trainee Engineer
Jordanian Electric Power Company (JEPCO)
Total years of experience :1 years, 6 Months
Worked at the Jordanian Electrical Company, acquiring hands-on experience in electrical stations and substations.
Gained expertise in maintenance procedures, troubleshooting, and resolving issues to ensure continuous and reliable operations.
Specialized in transformer components, acquiring knowledge of their intricacies and contributing to effective maintenance practices
Developed a comprehensive understanding of the various components involved in station and substation setups.
assisted call-in customers with questions and their orders.
Actively engaged in sales efforts, promoting internet subscriptions and effectively persuading customers to subscribe to internet services.
Solve customers technical issues included Fiber issues, Internet 4G Home issues, 4G over mobile internet issues.
Provide customers with detailed information on compony products, services and materials.
Responded to customer needs through competent customer service and prompt problem solving.