Customer Support Representative
MTC Touch
مجموع سنوات الخبرة :2 years, 6 أشهر
June 2013 - July 2014 MTC Touch Beirut, Lebanon
Customer Support Representative
• Promoted and sold MTC Touch products when responding to inbound calls.
• Sold the highest number of Multi-Year subscriptions within region.
• Provided quality customer service while maintaining low handle times.
• Responded to client inquiries via phone or E-mail regarding various stages of mobile phone setup.
February 2013 - May 2013 Al Rafah Pharmacy Beirut, Lebanon
Administrative Assistant
• Responsible for receiving goods.
• Selling goods.
• Assisting the Cashier.
• Helping the assistant in the pharmacy.
June 2012 - February 2013 Lebanese Red Cross - Blood Bank Beirut, Lebanon
Secretary
• Receiving calls from patients and deal with them.
• Secretary of the head of blood banks.
December 2012- February 2012 Suheil Al-Halab Sweets Beirut, Lebanon
Administrative Assistant
• Assisting the cashier.
September 2011 - July 2014 Lebanese International University Beirut, Lebanon ➢ Bachelor in Business Management
September 2008 - July 2011 European Lebanese School Beirut, Lebanon ➢ High School Diploma