IT Specialist
Ministry of communication and information technology
Total years of experience :6 years, 2 Months
Installing and configuring and upgrading computer hardware and software.
* Respond to support queries from help desk ticketing system, phone and email.
* Installing and upgrading anti-virus software to ensure security at the user level.
* Performing tests and evaluations on new software and hardware.
* Installing and troubleshooting of CCTV.
* Responsible for PCs, Printers, and related equipment (monitor, keyboard, mouse, hard drive, etc.).
* Managing employees' emails/accounts.
* Adding and updating inventory of all equipment, software, and license users.
* Creating and updating IT data documentation if needed
*Installing and configuring computer hardware, software, systems, networks, printers and scanners.
*Monitoring and maintaining computer systems and networks.
*Responding in a timely manner to service issues and requests.
*Providing technical support across the company (this may be in person or over the phone).
*Setting up accounts for new users
Repairing and replacing equipment as necessary.
Building Computers: custom designed hardware system that allowed for optimal performance
(memory, speed, storage, graphics).
PC Maintenance and Upgrading ▪ Computer and Hardware Maintenance ▪ Operating Systems, Printers
Installing, maintaining, repairing, and replacing security cameras, computer networks, and other
Equipment used in video surveillance systems
