Total Years of Experience: 22 Years, 5 Months
June 2005
To Present
IT Manager
at group of companies
Location :
United Arab Emirates - Dubai
Responsible for the day-to-day IT requirements that mainly include new ERP - CRM - IMS - DMS system’s development for multi activity group of companies (construction, trading, hiring, manufacturing; etc.) & upgrading the network infrastructure. Other responsibilities include hardware, software, & people-ware management, manage & maintain servers & network, help & advice, & IT security and telecommunications.
Duties Included:
Managing a team of over 10 administrative & technical staff.
Develop a centralized ERP system for the company group which includes the modules: (Project management, Job costing, Accounts & Finance, Human Resources, Stores & assets management, Purchase, Equipment's hire, Workshop management & controlling, Manufacturing management, & Real estate) & upgrade the servers & network infrastructure in the main office & branch offices to be suitable for the new ERP system.
Develop an internal messaging system (IMS) & document management system (DMS).
Develop an ( CRM ) system.
Strengthening the IT infrastructure through to implementing new technologies.
Responsible for servers ( DC domain controller, Citrix, firewall, security server, Database Server, BackUp Server.
Responsible for Network infrastructure ( Lan, WAN) (optical fiber cable, wireless ) .
Responsible for Face & Fingerprint attendent - access control - CCTV
Developing & maintaining websites, web application, mobile application
Performing routine audits of systems and software.
Manage the IT budgets and expenditure on hardware and software.
Developing & maintaining the company IT systems, software and databases.
Recommending and implementing improvements and efficiencies.
Reporting to the Managing Director (MD).
Time management, confidentiality & communication skills.
Planning and budgeting skills.
Management of server software and associated backup routines.
To evaluate, test, advise, train and support I.T. related projects.
Procurement of IT hardware, software and maintenance products & services.
Responsible for the recruitment and training of new staff.
Writing documentation for ICT procedures, security and disaster recovery.
Maintaining documentation of changes regarding users, functions & systems.
Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony.
Duties Included:
Managing a team of over 10 administrative & technical staff.
Develop a centralized ERP system for the company group which includes the modules: (Project management, Job costing, Accounts & Finance, Human Resources, Stores & assets management, Purchase, Equipment's hire, Workshop management & controlling, Manufacturing management, & Real estate) & upgrade the servers & network infrastructure in the main office & branch offices to be suitable for the new ERP system.
Develop an internal messaging system (IMS) & document management system (DMS).
Develop an ( CRM ) system.
Strengthening the IT infrastructure through to implementing new technologies.
Responsible for servers ( DC domain controller, Citrix, firewall, security server, Database Server, BackUp Server.
Responsible for Network infrastructure ( Lan, WAN) (optical fiber cable, wireless ) .
Responsible for Face & Fingerprint attendent - access control - CCTV
Developing & maintaining websites, web application, mobile application
Performing routine audits of systems and software.
Manage the IT budgets and expenditure on hardware and software.
Developing & maintaining the company IT systems, software and databases.
Recommending and implementing improvements and efficiencies.
Reporting to the Managing Director (MD).
Time management, confidentiality & communication skills.
Planning and budgeting skills.
Management of server software and associated backup routines.
To evaluate, test, advise, train and support I.T. related projects.
Procurement of IT hardware, software and maintenance products & services.
Responsible for the recruitment and training of new staff.
Writing documentation for ICT procedures, security and disaster recovery.
Maintaining documentation of changes regarding users, functions & systems.
Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony.
March 2005
To August 2005
I.T. Manager & Network Administrator
at AL-Resalah School
Location :
United Arab Emirates - Sharjah
I was responsible for developing & managing school IT systems, providing computer hardware & software support to the school staff & students, managing local area network, troubleshoot problems.
Duties Included:
Developed & implemented new e-school system, with the network & communication infrastructure, managed the "IT" department (hardware - software - training - network - website).
Configured & managed domain environment with backup solution.
Monitoring & controlling student computer system.
Implemented online training system / fast recovery system for all computers especially lab computers.
Built e-school system to manage classes, student’s data & school staff (includes HR, Accounts, and Salary modules), it is also integrated with finger print attendance system.
Created web based student system & issue for each student an access card which can be used with access control devices & cafeteria (with barcode support & C-Panel to check the history & to make payment). The system include SMS & email notification.
Duties Included:
Developed & implemented new e-school system, with the network & communication infrastructure, managed the "IT" department (hardware - software - training - network - website).
Configured & managed domain environment with backup solution.
Monitoring & controlling student computer system.
Implemented online training system / fast recovery system for all computers especially lab computers.
Built e-school system to manage classes, student’s data & school staff (includes HR, Accounts, and Salary modules), it is also integrated with finger print attendance system.
Created web based student system & issue for each student an access card which can be used with access control devices & cafeteria (with barcode support & C-Panel to check the history & to make payment). The system include SMS & email notification.
January 2002
To March 2005
Instructor
at Olom Computer Training Centre
Location :
United Arab Emirates - Sharjah
I was responsible for providing quality instruction, enjoyable, productive, and meaningful experience to the students in the class. Managing & troubleshooting the LAN, computers hardware & applications, training centre website & IT system.
Duties Included:
Computer Instructor, network administrator, programmer & technical supporter of ECDL/ICDL & VUE exam centre.
Preparing the student for international certificate like MCSE, Cisco, A+, Network +, Visual Basic.
Database (Oracle - MS-SQL - My-SQL) & Web development - SEO - Marketing System.
Developed a system to manage all transactions in this training system including classes, student & staff data, transportations data & certificates
Duties Included:
Computer Instructor, network administrator, programmer & technical supporter of ECDL/ICDL & VUE exam centre.
Preparing the student for international certificate like MCSE, Cisco, A+, Network +, Visual Basic.
Database (Oracle - MS-SQL - My-SQL) & Web development - SEO - Marketing System.
Developed a system to manage all transactions in this training system including classes, student & staff data, transportations data & certificates
November 2001
To March 2002
systems & network developer
at M .I .Medical
Location :
Syria - Aleppo
Manager of the Engineering office of M .I .Medical (Pharmacy, Laboratory, Narcosis, Radiology )
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