Infrastructure Network Manager
Ministry of International Cooperation (MIC)
Total years of experience :21 years, 2 Months
• Supervising, administering, maintaining, and troubleshooting servers and networking infrastructure systems including but not limited to routers, switches, wireless APs, firewalls, IPSs, and telephony.
• Oversees and manage implementation projects and meet deadlines.
• Managing IT equipment tenders and receiving bids from vendors.
• Responsible for configuring, troubleshooting, and monitoring the following IT technologies:
1. Directory service (Active Directory 2012) of two domains, three sites, and 1500+ client workstations.
2. Email service (MS Exchange) of 900+ user mailbox.
3. Patching and client management service (SCCM).
4. Routing and switching comprised of Cisco ISR 3600/2600 running OSPF, Cisco Catalyst L3 6500 backbone, and HP ProCurve L2 switches edge switching.
5. Network security comprised of gateway firewalling/NGIPS (Fortigate 400D / Cisco ASA 5500-X with FirePower services) running DMVPN between sites.
6. Kaspersky security center 10 and endpoint protection installed on 1500+ client workstations.
• Supervising the IT help desk staff's related tasks including but not limited to Contractors/Direct hire's accounts creation/extension/decommissioning, user mailboxes administration, NTFS access permissions management, OU structure design, group scope/type management, computer objects management and running scripts written in VB and/or PS for automation.
• In charge of managing, maintaining and troubleshooting single Active Directory domain that runs on windows server 2008 R2 domain controllers, MS Internet Security & Acceleration (ISA) 2006, and McAfee Anti-virus (ePolicy Orchestrator).
• Responsible for evaluating and deploying third-party solutions including but not limited to IPrism web content filtering appliance, NetIQ Web Marshall, FortiGate 100A firewall appliance, and Symantec Gateway Security (SGS) firewall appliance.
• Responsible for implementing, managing and troubleshooting networking equipments including Cisco ISR Router 2600 series, Cisco Catalyst Switch 6500, Cisco ASA 5505/5520, and FortiGate 100A UTM firewalls.
• Responsible for implementing, managing and troubleshooting Remote Access IPSec VPN tunnels.
• Responsible for implementing, managing and troubleshooting OSPFv2 dynamic routing communication between the HQ and Branch offices.
• Monitoring systems' health and manage logging using a Syslog system for further analysis.
• Responsible for securing the perimeter network using Cisco ASA 5520 appliance and FortiGate 100A UTM appliance. Creating and analyzing firewall rules, application and protocol Inspection engines, address translations (NAT/PAT), basic end-to-end QoS (DiffServ/PriorityQ/LLQ), failover, and URL filtering.
• Handle incoming tenders/RFP, Preparing technical proposals and Creating bill of material (BOM).
• Making a direct contact with the vendors and distributors to receive the best prices.
• Getting in touch with the customer to understand the nature of their business, assets, sensitive information, existing credentials, existing resources, and translate these information into a technical security solution that can guarantee optimal performance, meet SLA, and achieve business continuity based on the company's products line..
• Designing solutions based on the tender and customer requirements.
• Delivering demos & technical presentations to the customer.
• Deploying, administering, and troubleshooting the customer solution based on the requested design.
• If required, delivering training sessions to technical engineers at the customer premise.
• Pre-sales and implementation of the following security solutions: FortiGate, FortiMail, FortiManager, FortiAnalyzer, Symantec Gateway Security (SGS), Symantec Network Security (SNS), Symantec Endpoint Protection, Adaptive Security Appliances (ASA) 5505/5510/5520, Private Internet Exchange (PIX) Appliances, Cisco IPS 4200 series sensor, and SmartFilter for URL filtering.
MCSA - MCSE: Security - MCSE: Messaging - MCTS - CCNA - CCNP - CCSP - CCNP: Security
A 5-years bachelor degree in computer science that taught me the following programming languages: C++ Borland C Assembly Java HTML4 Graduation Project (2002): An intranet portal for the academy utilizing HTML4, CSS2, and Javascript. Project Grade: Excellent