IT Manager
Schlumberger
Total years of experience :22 years, 6 Months
August 2009 - Present:
IT Manager - Schlumberger., Jebel Ali
Currently managing the Responsible for all IT related activities of the Smith Segment of Schlumberger in the Middle East, India, Pakistan, Iraq & Yemen as Smith International Inc. merged with Schlumberger.
➲ IT infrastructure design and implementation
➲ IT System architecture
➲ Project management methodologies
➲ Enterprise system deployments
➲ Budget development and management
➲ Contract negotiations and management
➲ Cost/time/change management
➲ System integration planning and implementation
➲ Data center management
➲ Strategic IT and business planning
Challenges, personal achievements and key skills in my current Job: ➲ Extensive experience in management of data center operations, network systems, and server administration
➲ In-depth knowledge and experience in information technology infrastructure planning, capacity analysis, and system implementation.
➲ Solid skills in database administration and network administration in large scale enterprise environment.
Detail oriented manager with excellent communication and interpersonal skills.
March 2003 - July 2009:
Regional IT Manager - Smith International Inc., Jebel Ali
Transferred to Middle East regional office at Dubai, Working as Regional IT Manager responsible for all IT related activities for Smith Services Middle East, India & Pakistan. Yemen
➲ Responsible for configuration, administration and maintenance of all IT services and hardware infrastructures.
➲ Performed design, installation and upgrade of all production servers
➲ Network Management - Responsible for Planning, Design, implementation, analysis, optimization, troubleshooting and documentation of LAN/WAN network systems.
➲ Successfully managed Regional IT Support based on ITIL principles.
➲ Manage relations with external service providers.
➲ Lead IT projects coordination and planning.
➲ Manage Vendors, contract negotiations, cost control.
➲ Successfully achieved new Data Center Set-up & implementation of Cisco IP Phones.
Perform core business processes audits and technical benchmark.
2000 - 2003 UES/Smith International Promoted as IT Supervisor
UES an Inchcape associate company was acquired by Smith International Inc.
Job Content:
A\] LAN
➲ Coordinate the installation of Local Area Network.
➲ Network Management - Responsible for Planning, Design, implementation, analysis, optimization, troubleshooting and documentation of LAN/WAN network systems.
➲ Conduct brief training and presentation of LAN usage.
B\] PC Standards
➲ Implement and maintain professional standard in the use of PC's.
➲ Carry out development and provide technical support to users. Installing packages and peripherals correctly configured to standard package.
➲ Responsible for the security of their own data.
➲ Monitoring that users are adhering to standards.
C\] DES Systems
➲ Supervise remote (Fahud & Nimr) data entry staff.
➲ Conduct training for staff.
➲ Setting up procedures for subsequent operation of the system. Advising management on the suitability of proposed modification.
➲ Frequent visit to the bases to audit DP Procedures, security and file handling.
➲ Responsible in finalizing the monthly invoice, in conjunction to the target date of submission to PDO accounts.
D\] Project Deep Hole
Worked as a member of "PROJECT DEEP HOLE" team - a new tool tracking system developed by Suhail & Saud Bhawan on Visual Fox Pro.
Job responsibilities include,
➲ Creation of Project Plan
➲ Ensuring System specification is correct and acceptable to users.
➲ Supplier Management.
➲ Provision of relevant business operation information to supplier.
➲ Creation of user acceptance criteria.
➲ User Management.
➲ Day to day problem management and escalation.
E\] Chameleon 2000 (Informix Database) - ERP System
➲ System Management and Support of Accounting Package
➲ Design Various Reports.
➲ User Access, Design Options, Menus and Forms
➲ Month End and Year End Process
➲ Manage SCO UNIX Open Server 5.0.5
➲ User Creation, TCP/IP Printer Set-up in UNIX
➲ Worked as a member of major system development project team (Tool Tracking System) for the drilling equipment services in UES, connecting three oil rental bases
➲ As a Project Manager I have successfully completed structured cabling plan with campus wide network involving high speed Ethernet Switching and Fiber Optic back bone and providing remote access solution for Dial-in / Dial-out, LAN to LAN access and telecommunication over multi-protocol (TCP/IP, IPX, NetBEUI) for remote operating Oil Tool Bases and divisions.
➲ As a Project Manager I have successfully completed structured cabling, NT Installation, MS Exchange Installation for newly formed joint venture Cameron Inchcape Middle East.
➲ Successfully completed installation of accounting package Chameleon 2000.
➲ Successfully completed system study, development and installation of Human Resources Information System in Visual Fox Pro and Marketing Information System in Oracle.
➲ Year 2000 Compliance Project: As a team member successfully completed the following tasks: * Conduct Y2K awareness seminar
* Software/Hardware data collection
* Impact assessment
* Data conversion/Compliance
* Implementation
* Testing
* Contingency Planning
* Business critical Customer / Supplier assessment
* Documentation / Sign Off
➲ Migration of SCO Open Server from 5.0 to 5.0.5 and Installation and set-up of Chameleon 2000 - Accounting software.
➲ Installation of SCO Open Server, MS Exchange and Chameleon 2000 at our associate company in Syria.
➲ Successfully completed NT, MS Exchange, IIS for Inchcape Engineering Services on an enterprise network connecting 3 companies UES, Sales and CIME.
➲ Migration of C2000 (ERP System - Unix based) to CS/3 (GUI based, SQL Back End) from Sage at Gray Mackenzie Engineering Service, Dubai (Associate Company)
➲ Independently designed a CALIBRATION MANAGEMENT SYSTEM for the company in Visual Basic.
➲ Developed Cutters/Spares tracking System in dBase as ABTEX Tool Tracking System was not supporting the same to keep track of Cutters/Redress Kits/Grapples sent along with the tools.
➲ System Study, and design of an Enquiry / Order Management System in Visual Basic which covers outstanding Enquiries, Orders, Deliveries and Invoices as well as Order accrual, used by various manufacturing departments.
➲ Worked on IT Budgets, Procurement of IT Equipment.
➲ Sage Chameleon 2000 - Accounting, Job Costing, & Inventory Control System (UNIX-CISAM)
➲ Human Resources Information System (Visual Fox Pro)
➲ Marketing Information System (Oracle 8.0)
➲ MS Exchange, MS Mail - Messaging System
➲ Novell 4.1, Windows NT & UNIX - Operating System
1993 - 1999 Promoted as a Systems Support Executive and transferred to company's head office at Muscat, Ghala.
Company Profile and System:
UES as an associate of Inchcape Plc, engaged in the provision of multi disciplined engineering, sales and services to the oil, gas and water industries in Oman and the Gulf region. We have 5 geographically seperated PC networks on different platforms like Novell, Windows NT, SCO Open Server, connecting more than 120 PC's across Oman. All these 5 networks interconnected through 128 K lease line and dial up connections using multi-protocol supporting Shiva Products.
Following were the Software and Operating Systems running in UES:
➲ Tool Tracking System (Visual Fox Pro)
1991 - 1993 Worked for United Engineering Services LLC (An associate of Inchcape) as a Systems Administrator at the company's base in Fahud.
➲ Maintain a PC based Tool Tracking / Stock Maintenance Control system in conjunction with signed contract agreement with Petroleum Development of Oman (PDO)
➲ Novell 3.12 - Network Administration & Management.
➲ Co-ordinate with Systems Analyst in the development of sub-systems studies, design and implementation.
➲ Application support for IBM PC/AT, LAN connectivity and peripherals. Input / Output user support.
➲ In charge of all Daily, Monthly & Yearly Transaction Reports.
➲ Scheduling of computer time for transaction processing and systems development compilation.
➲ Developed Software for Spares / Tools Tracking System independently.
➲ Having knowledge of oilfield operation and various Drilling and Fishing Equipment.
➲ Also handling administrative responsibilities at the Base.
College of Study: ST. ALOYSIUS COLLEGE, Mangalore
Obtained Bachelor of Science in Electronics Degree issued by the Mangalore University in the examination held in April 1989.