Amine Benkarroum, Floor butler

Amine Benkarroum

Floor butler

St Regis Doha

Location
United Arab Emirates - Dubai
Education
Diploma, DTcm
Experience
1 years, 9 Months

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Work Experience

Total years of experience :1 years, 9 Months

Floor butler at St Regis Doha
  • Qatar - Doha
  • August 2012 to April 2014

•Maintains seamless interaction with guests in order to facilitate guest recognition, obtain preferences, anticipate guest needs and proactively action all their requests and requirements.

•Assist guests regarding hotel facilities in an informative and helpful way.

•Provide Food and Beverage services as required.

•Act on behalf of the guest for all booking and confirmation.

•Sets up and inspect room as per guest preferences in accordance with set standards.

•Fully understand and have knowledge of all in suite services, technology, amenities, functions and systems .

•Follow department policies, procedures and service standards.

•Fully responsible for the maintenance and cleanliness of the pantry.

•Follow all safety policies.

•Other duties as assigned.

Education

Diploma, DTcm
  • at French Institute
  • May 2016
High school or equivalent, education
  • at INSTIP School
  • April 2010
Diploma, Diplomat English Hospitality
  • at Private Industry Institute
  • January 2009

Specialties & Skills

Guest Satisfaction
Microsoft Excel
Guest Service
Front Office
ANSWERING
CASHIERING
MAINTENANCE
ORDERING
PUBLISHER

Languages

Arabic
Expert
English
Expert
French
Intermediate
Spanish
Beginner

Training and Certifications

hotel managment (Training)
Training Institute:
INSTIP certificate
Date Attended:
May 2008

Hobbies

  • football ,work out