Amine Benkarroum, Floor butler

Amine Benkarroum

Floor butler

St Regis Doha

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, DTcm
Expérience
1 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :1 years, 9 Mois

Floor butler à St Regis Doha
  • Qatar - Doha
  • août 2012 à avril 2014

•Maintains seamless interaction with guests in order to facilitate guest recognition, obtain preferences, anticipate guest needs and proactively action all their requests and requirements.

•Assist guests regarding hotel facilities in an informative and helpful way.

•Provide Food and Beverage services as required.

•Act on behalf of the guest for all booking and confirmation.

•Sets up and inspect room as per guest preferences in accordance with set standards.

•Fully understand and have knowledge of all in suite services, technology, amenities, functions and systems .

•Follow department policies, procedures and service standards.

•Fully responsible for the maintenance and cleanliness of the pantry.

•Follow all safety policies.

•Other duties as assigned.

Éducation

Diplôme, DTcm
  • à French Institute
  • mai 2016
Etudes secondaires ou équivalent, education
  • à INSTIP School
  • avril 2010
Diplôme, Diplomat English Hospitality
  • à Private Industry Institute
  • janvier 2009

Specialties & Skills

Guest Satisfaction
Microsoft Excel
Guest Service
Front Office
ANSWERING
CASHIERING
MAINTENANCE
ORDERING
PUBLISHER

Langues

Arabe
Expert
Anglais
Expert
Français
Moyen
Espagnol
Débutant

Formation et Diplômes

hotel managment (Formation)
Institut de formation:
INSTIP certificate
Date de la formation:
May 2008

Loisirs

  • football ,work out