Project Coordinator - ROO Printing Services
Technostar
Total years of experience :11 years, 11 Months
▪ Managing a contract-based service on various technical, logistics and coordination levels
▪ Leading a team of 6 engineers to reach required results for various needs such as hardware, software installation and troubleshooting
▪ Deliverables and tasks prioritization based on contract needs and logistic dependencies
▪ Risk assessment and task dependencies analysis skills
▪ Experience in managed print service software (Ysoft SafeQ 6) and hardware in the form of network printers.
▪ In charge of managing a managed print service contract for ROO
▪ In charge of managing a team of 6 Engineers and 3 drivers for project deliverables and day to day activities
▪ In charge of managing and maintaining a fleet of 400 + printers installed at various locations in Rumela to cover all print service needs for ROO users
▪ Organizing and preparing logistics for the project with different ROO department
▪ Coordinating and planning printer’s delivery, installation and commissioning
▪ Provide high level technical support to the team for the SafeQ 6 managed print service solution for troubleshooting and installation of new servers and software required.
▪ Managing print service deliverables, consumables and printer’s maintenance
▪ Coordinating meetings with various ROO departments (Business support, ITC, Finance, Contracts)
Promoting Emerson’s DCS Lifecycle services for existing install base, Distributed Control Systems
services sales
NOCs and IOCs engagements and meetings and sales demonstrations
Following customer needs for Emerson Support in DCS/SIS Systems
Customer care regarding service offers, service requirements and customer feedback
Create / Track service quotes
Sales reporting to management
Weekly and Monthly Sales reports - meetings to Sales Management
Yahsat VSAT internet service Hardware(Dish, Cabling)/Software(Modem)
installation
System Integration Engineer (ADSL)
Cisco devices configurations and troubleshooting.
Network Cabling / Hardware installation supervision.
Wireless Projects supervision.
Computer Systems Installation (Windows/Linux)
Computer Systems Maintenance
(Hardware/Software)
Dec 2005 - Nov 2006: Company Name: Asiacell Telecom - Iraq
Position: Network Operations Center Engineer
Duties & Responsibilities:
1. Maintain MSC (Mobile Switching Center) smooth operations and cooperation between departments.
2. System Monitoring for alarms regarding telecommunication failures and site failures.
3. Reporting alarms and malfunction of MSC to its respective department
4. Aid and support teams during installation of new equipment.
5. Network Monitoring using Huawei G2000 client for checking links status of Routers and WAN connections with HQ and Reporting issues to IT department.
GPA is 3.81/4 . Nov 2006 – Dec 2006: Institution: UTM University Johor Position: Tutor One Month lecturing a Visual C++ introduction course organized by school of graduate studies at UTM – Johor, Malaysia.