Operations Manager
East World Recruitment
Total years of experience :10 years, 1 Months
Establishing a system for handling the marketing and sales.
Creating checklist for following up with path tasks
Updating and development the report of foreign agencies.
Using google drive for maintain a good services in JIT.
Training the internal customers for providing an excellent service.
Achieve growth and hit sales targets by successfully managing the sales team.
Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence.
Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
Present sales, revenue and expenses reports and realistic forecasts to the management team.
Identify emerging markets and market shifts while being fully aware of new products and competition status.
1- Present and sell company products to current and potential clients.
2- Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
3- Follow up on new leads and referrals resulting from field activity.
4- Identify sales prospects and contact these and other accounts as assigned.
5- Prepare presentations, proposals and sales contracts.
6- Develop and maintain sales materials and current product knowledge.
7- Establish and maintain current client and potential client relationships.
8- Manage account services through quality checks and other follow-up.
Identify and resolve client concerns.
9- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
10- Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
11- Coordinate company staff to accomplish the work required to close sales.
12- Develop and implement special sales activities to reduce stock.
13- Other duties as assigned.
Managing the environment of the office
Providing leadership and controlling all administrative Functions
Ensuring the material resources are completely utilized
Managing guilty and cost control which relative to accommodation and Administration Office
Maintain a safe and security for the customers and employees
Ensure purchasing division has implemented the risks and continue to develop many positive things in order to drive the procurement process more efficiently and effectively.
For example:
Ensure the implementing and conducting with every single stander regarding Purchase Order.
Ensure the policies if it was following and implementing with applying the discipline code within SENDAN Company.
Gain an understanding in contract process/Bid; the purchasing card and requisition process.
Determine whether if procurement procedure is conduct in compliance and carried out as planned within SENDAN objective.
Compare SENDAN Company purchasing program with other selected Company purchasing program and analyze them for obtaining the efficiency best practice use of Purchasing Order.
Ensure Health Safety & Enviroment department has implemented the risks and continue to develop many positive things in order to drive the HSE process more efficiently and effectively. For example:
Ensure each of lines of HSE’s programs is driving in a positive way
Comparing each of standers, procedures, and policies with other selected company programs and analyzes each of them for obtaining the efficiency best practice use.
Scanning and checking each of procedures and policies and see what was covered and what is missing.
Develop a basis for optimizing health, safety, and environmental resources in order to protect SENDAN Company from potential legal responsibilities.
Drive the impact of HSE’s of SENDAN Company to be left behind.
• Hemaia Group Company, Riyadh, Saudi Arabic 2006 - 2007
Supervising ATM's Replenishment activities
Conducting and supporting Customers Service Operations
Dealing with DIEBOLD & NCR Programs to assist the operation of company
Be responsible for ATM's Maintenance to ensure it works well all the time
Entertainment Hall, Private Business, Qatif, Saudi Arabic 2002 - 2003
Managing the network operation in the whole company
Assisting Accountant and Technical tasks
Maintaining and handling the computer network in the company
Be responsible for the safe environment inside the building.
Doing a Salesman's job.
Dealing with balance sheets, income statement and other documents related to accounting.
Working with customers to maintain and strengthen the relationship between customers and the company.
Supporting other workers in cleaning the fishes during the peak time.
Doing Salesman's job in Nine West Store, Alwaha Mall.
Keeping the function of retail in a perfect condition as the managers require.
Maintain a good relationship with both internal and external customers.
Technology Management objective is how can provide a perfect way to achieve the goal of business. There are no such as a perfect in the world, but what we should consider it is how we can compete our competitor with providing a quality that meet and exceed the customer expectation. In project management class, I received in activity to create any kind of project. The one I submitted was about a business which specialize in refurbish furniture. I was successful and I got 100% plus extra 10 grade. In my project I explained almost every single thing to achieve the goal of the scope which are Time, Cost, and quality. I identify my customers with bringing a good searching and analyzing of the market include the competitors. Also, I created an efficient strategy to bring a good customers with maintain strong relationship.
درجة رمزية
