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Zuhair Albarak, Operations Manager

Zuhair Albarak

Operations Manager·East World Recruitment

Saudi Arabia

Bachelor's degree, Technology Management

Work experience

Total years of experience: 10 years, 1 months

Operations Manager

January 2017 - May 2020

East World Recruitment

Qatif, Saudi Arabia

January 2017 - May 2020

Establishing a system for handling the marketing and sales.

Creating checklist for following up with path tasks
Updating and development the report of foreign agencies.

Using google drive for maintain a good services in JIT.

Training the internal customers for providing an excellent service.

Company industry:
Recruitment & Employee Placement Agency
Job role:
Sales

Sales Manager

April 2016 - December 2016

Systems Home EST

Khobar, Saudi Arabia

April 2016 - December 2016

Achieve growth and hit sales targets by successfully managing the sales team.

Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence.

Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.

Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

Present sales, revenue and expenses reports and realistic forecasts to the management team.

Identify emerging markets and market shifts while being fully aware of new products and competition status.

Company industry:
IT Services
Job role:
Sales

Sales Representative

March 2015 - February 2016

Ahmed Abdulwahab Abed Trading Est

Dammam, Saudi Arabia

March 2015 - February 2016

1- Present and sell company products to current and potential clients.
2- Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
3- Follow up on new leads and referrals resulting from field activity.
4- Identify sales prospects and contact these and other accounts as assigned.
5- Prepare presentations, proposals and sales contracts.
6- Develop and maintain sales materials and current product knowledge.
7- Establish and maintain current client and potential client relationships.
8- Manage account services through quality checks and other follow-up.
Identify and resolve client concerns.
9- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
10- Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
11- Coordinate company staff to accomplish the work required to close sales.
12- Develop and implement special sales activities to reduce stock.
13- Other duties as assigned.

Company industry:
Sales Outsourcing
Job role:
Sales

Administrative Manager

August 2013 - March 2014

Al-Sharq factory for Polystyrene

Dammam, Saudi Arabia

August 2013 - March 2014

Managing the environment of the office
Providing leadership and controlling all administrative Functions
Ensuring the material resources are completely utilized
Managing guilty and cost control which relative to accommodation and Administration Office
Maintain a safe and security for the customers and employees

Company industry:
Industrial Production
Job role:
Administration

Internal Auditor

January 2013 - May 2013

SENDAN International CO. LTD.

Jubail, Saudi Arabia

January 2013 - May 2013

Ensure purchasing division has implemented the risks and continue to develop many positive things in order to drive the procurement process more efficiently and effectively.
For example:
Ensure the implementing and conducting with every single stander regarding Purchase Order.
Ensure the policies if it was following and implementing with applying the discipline code within SENDAN Company.
Gain an understanding in contract process/Bid; the purchasing card and requisition process.
Determine whether if procurement procedure is conduct in compliance and carried out as planned within SENDAN objective.
Compare SENDAN Company purchasing program with other selected Company purchasing program and analyze them for obtaining the efficiency best practice use of Purchasing Order.

Ensure Health Safety & Enviroment department has implemented the risks and continue to develop many positive things in order to drive the HSE process more efficiently and effectively. For example:
Ensure each of lines of HSE’s programs is driving in a positive way
Comparing each of standers, procedures, and policies with other selected company programs and analyzes each of them for obtaining the efficiency best practice use.
Scanning and checking each of procedures and policies and see what was covered and what is missing.
Develop a basis for optimizing health, safety, and environmental resources in order to protect SENDAN Company from potential legal responsibilities.
Drive the impact of HSE’s of SENDAN Company to be left behind.

Company industry:
Construction & Building
Job role:
Writing and Journalism

Supervisor

January 2006 - January 2007

Hemaia Group Company

Eastern Province, Saudi Arabia

January 2006 - January 2007

• Hemaia Group Company, Riyadh, Saudi Arabic 2006 - 2007
Supervising ATM's Replenishment activities
Conducting and supporting Customers Service Operations
Dealing with DIEBOLD & NCR Programs to assist the operation of company
Be responsible for ATM's Maintenance to ensure it works well all the time

Company industry:
Banking
Job role:
Information Technology

Assisting Accountant and Technical

January 2002 - December 2003

Entertainment Hall, Private Business, Qatif, Saudi Arabic

Eastern Province, Saudi Arabia

January 2002 - December 2003

Entertainment Hall, Private Business, Qatif, Saudi Arabic 2002 - 2003
Managing the network operation in the whole company
Assisting Accountant and Technical tasks
Maintaining and handling the computer network in the company
Be responsible for the safe environment inside the building.

Company industry:
Other Business Support Services
Job role:
Other

Salesman

April 2001 - March 2002

Saudi Fisheries Company

Eastern Province, Saudi Arabia

April 2001 - March 2002

Doing a Salesman's job.
Dealing with balance sheets, income statement and other documents related to accounting.
Working with customers to maintain and strengthen the relationship between customers and the company.
Supporting other workers in cleaning the fishes during the peak time.

Company industry:
Industrial Production
Job role:
Sales

Salesman in Nine West Store

May 2001 - October 2001

Fawaz Alhokair Group Company

Dammam, Saudi Arabia

May 2001 - October 2001

Doing Salesman's job in Nine West Store, Alwaha Mall.
Keeping the function of retail in a perfect condition as the managers require.
Maintain a good relationship with both internal and external customers.

Company industry:
IT Services
Job role:
Other

Education

Western Kentucky University

May 2012

May 2012

Bachelor's degree, Technology Management

United States

GPA (point): 3.08 out of 4

GPA (point): 3.08 out of 4

Technology Management objective is how can provide a perfect way to achieve the goal of business. There are no such as a perfect in the world, but what we should consider it is how we can compete our competitor with providing a quality that meet and exceed the customer expectation. In project management class, I received in activity to create any kind of project. The one I submitted was about a business which specialize in refurbish furniture. I was successful and I got 100% plus extra 10 grade. In my project I explained almost every single thing to achieve the goal of the scope which are Time, Cost, and quality. I identify my customers with bringing a good searching and analyzing of the market include the competitors. Also, I created an efficient strategy to bring a good customers with maintain strong relationship.

Teachers' College in Dammam

June 2006

June 2006

Diploma, Computer Network

Saudi Arabia

GPA (point): 4.09 out of 5

GPA (point): 4.09 out of 5

درجة رمزية

Skills

Microsoft Office
Expert
Microsoft Office
Expert
Maintaining Business Relationships
Expert
Maintaining Business Relationships
Expert
Business Operations Management
Expert
Business Operations Management
Expert
Computer Service
Expert
Computer Service
Expert
Sales Management
Expert
Sales Management
Expert
Verbal and Written Communication
Expert
Verbal and Written Communication
Expert
Using Microsoft Office
Expert
Using Microsoft Office
Expert
Negotiation
Expert
Negotiation
Expert
Self-Starter
Expert
Self-Starter
Expert
Quality management development
Beginner
Quality management development
Beginner
Sales Management
Expert
Sales Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Maintaining Business Relationships
Expert
Maintaining Business Relationships
Expert
Business Operations Management
Expert
Business Operations Management
Expert
Computer Service
Expert
Computer Service
Expert

Languages

English
Expert
Arabic
Expert

Training and Certifications

Certifications
Sales Management Skills
May 2016

Hobbies

  • In professional life
    My hobbies is to achieve my interests in development of economic growing by applying what I have achieved and gained through studying the program of Technology Management major in Western Kentucky University.