أنيتا Lobo

§ Handling IT Hardware Enquiries of POS Systems, Peripherals etc§ Handling GCC countries and African regions.§ Making quotation from inquiries sent by customer and Managing sales documents like PI’s/DO’s/Sales Order Vs. Stock Updating.§ Negotiating Payment terms with customers and with the knowledge of Sales Person.§ Executing Sales and Closing deals and making documents with necessary approvals required for invoicing within the sales and operations.§ Coordination with the Logistics staff for JAFZA transfers.§ Coordination with SGS Ltd towards the SASO certificates and Conformity certificates towards the GCC Shipments.§ Preparing all Export documents for the required countries.§ Co-ordinating for Certificate of Origin/Embassy and Foreign Affairs for necessary documents.§ Handling RMA issues§ Reservation of goods with the Logistics as per the sales requirement (through P.I & P.O.’s)§ Coordinating with Sales Team and customer to ensure timely delivery and client locations.§ To produce value added reports key personnel within the organisation as requested.§ Maintaining relevant soft files for Sales Personnel, new inquiries confidentiality is important key.§ Processing documents for Sales return with necessary approvals.§ Co-ordination with the Technical Department on issues relating to RMA.§ Preparing Performa Invoice, Quotations and Forwarding to the clients and preparing system based invoices.§ Arranging for the demo products in the customer place and to follow up for the same.§ Preparing monthly coordination report. And payment follow-up.§ Preparing weekly sales Minutes of the meeting.

§ Responsible for ensuring a daily smooth operation of the branch.§ Keeping a log of the branch opening and closing including vault opening-closing and alarm deactivation.§ Checking and ensuring safety within the branch premises; carrying out verifications in all transactions.. § Monitoring the foreign currencies in and out flow of cash from the safe.§ Recording cash payments received and segregating the currencies.§ Generating daily EOD, MIS reports and other mails for DOZ submission.§ Updating in Fin ware Software and reconciliation of the accounts.§ Handling Travellers Cheques and Thirty Country Currencies.§ Receiving and processing applications for Western Union/Telegraphic Transfers.§ Drove business for selling currencies and other Banking products by calling potential clients.§ Utilized excellent presentation, negotiation and convincing skills to encourage clients to avail Currencies and. educated them on Bank product features and schemes.§ Checking for File name errors making sure that all documents follow company policy guidelines and archiving files and records correctly.§ Keeping a track of hard files and Computer data files on a regular basis and in necessary highlights any document modifications.§ Performs Edits on Documents and prepare the documents in timely manner.§ Visited client premises as necessary to collect documents required for their application.§ Consistently achieved targets and rewarded monthly incentives

§ Purchasing and selling of International currencies and Travellers Cheques.§ Handled a Team of Five People.§ Responsible for preparation of various reports for keeping track of the business growth and targets for the branch.§ Induction of Training and Counselling the Staff for Inter Branch Smooth operations network. § Coordinating with the sales team for generating new business.§ Responsible for sending MIS Reports to regional office.§ Monitoring the cost of acquisition & profitability of the portfolio.§ Developed sales grid and daily sales report.

§ Handling Front Desk, Telephone Calls and Queries.§ Sending Company profile and passing the enquiry to the Account Manager.§ Coordinating with Technical team in respect of technical issues from the client.§ Preparing purchase orders and Performa Invoice of the customers and follow-up the payments from the vendors.§ Handling Administration work.§ Sear Handling Human Resources activities§ Liaison with Corporate HR Consultant and Telephonic Interviews.