Anna Zukhina, Manager in Owner Services department/ Asset Management

Anna Zukhina

Manager in Owner Services department/ Asset Management

The First Group

Location
United Arab Emirates - Dubai
Education
Master's degree,
Experience
20 years, 5 Months

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Work Experience

Total years of experience :20 years, 5 Months

Manager in Owner Services department/ Asset Management at The First Group
  • United Arab Emirates - Dubai
  • My current job since September 2009

supervision of team daily tasks, hitting the targets, workload schedules, VIP customer service, administration, full support in process of handover the property from developer to the owner, compiling financial reports, rental income calculation & distribution, work with management agreements, sales & purchase agreements, clients post handover service, dealing with concerns & complaints, translations, property market & investment consulting / research, finding the best option for client's assets, developing the key business for the division, team training

Real estate agent at Casamiastar Real Estate
  • United Arab Emirates - Dubai
  • June 2008 to August 2009

Sales, looking after new investors, contracts, creating and updating existing data base, leasing, customer service, looking for tenants & landlords, Tenancy contracts,

Commercial assistant at Soconord FZC
  • United Arab Emirates - Dubai
  • October 2007 to April 2008

Taking and handling purchase orders, working with existing data base of clients, preparing commercial offers, updating inventory, logistic, sales documents, correspondence, reports to high management, customer service

Sales Manager at OOO Ruscon Forwarding
  • Russian Federation
  • June 2006 to June 2007

 Arranging bookings through the shipping lines and line agents
 Works with the client (offers quotes for all kinds of shipments and transferring)
 Arranging transfer (searching /ordering tracks; direct negotiations with drivers and transferring companies)
 Checking all needed documentation for custom clearing (contracts, certificates, packing lists, specification etc., )
 Arranging correction in bill of ladings; working up with bill of lading instructions according with the individual requirements;
 Works with vessel’s schedule and transit time of each container separately.

Sales Manager at OOO Ruscon Forwarding
  • Russian Federation
  • June 2006 to June 2007

 Arranging bookings through the shipping lines and line agents
 Works with the client (offers quotes for all kinds of shipments and transferring)
 Arranging transfer (searching /ordering tracks; direct negotiations with drivers and transferring companies)
 Checking all needed documentation for custom clearing (contracts, certificates, packing lists, specification etc., )
 Arranging correction in bill of ladings; working up with bill of lading instructions according with the individual requirements;
 Works with vessel’s schedule and transit time of each container separately.

PA to General Director at Hotel Pribaltiskaya ****
  • Russian Federation
  • June 2005 to May 2006

 All duties of secretary and interpreter: telephoning, record-keeping; fillings; business correspondence, different kind of translation (oral/written)
 To manage the work of the office (ordering stationary, presence of tea and coffee for our visitors, organization presents for different events inside of our collective and out of the hotel
 Planning of work time table
 Appointments
 Documents (orders, meeting minutes, reports etc.)
 All procedures with getting different kind of visa, tickets and accommodation in hotels for business trips of administrative office
 Costs accounting (costs connected with daily needs and offices requirements)
 Provide VIP accommodation in the Hotel “Pribaltiyskaya” for special visitors (such as government members and closer business friends of General director and General managers)
 Provide all mentioned above service for all members of The Board of Directors

Sales Manager at JSC Classic
  • Russian Federation
  • July 2003 to May 2005

Office-manager
 All duties of secretary and interpreter (Received skills in office work, telephoning, record-keeping; business correspondence)
 Learned to manage the work of the office
 Duties of assistance of general director (documents, planning of work timetable, appointments)
 Used to look after documentation inland haulage, for taxation purpose.

Sales assistant
 Received practice in whole sale of tea (all region of Russian Federation).
 Work with clients (negotiations, meetings, sales plans e t.c.)
 Worked as assistant marketing offices where all the marketing activities were done under me, for ex.: advertising and promotion actions in most regions of Russian Federation.
 Sales are slightly raised

Education

Master's degree,
  • at State University,St.Petersburg
  • June 2008
Master's degree,
  • at Russian State Pedagogical University
  • June 2003

Specialties & Skills

Developing Client Relationships
Proactivity
Risk Monitoring
MS-Office
Communication & coordination within the company
Ability to work under pressure
Team workload planning & daily supervision
Self motivating
International team training

Languages

English
Expert
Russian
Expert