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Ayman Abdel Raouf Mohamed Belal, System Engineer

Ayman Abdel Raouf Mohamed Belal

System Engineer

Voktech Q for Information Technology

Location
Qatar - Doha
Education
Bachelor's degree, Computer Engineering
Experience
11 years, 3 Months

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Work Experience

Total years of experience :11 years, 3 Months

System Engineer at Voktech Q for Information Technology
  • Qatar - Doha
  • My current job since February 2015

Follow up tickets from the client. Implementation of new systems. On-site visit for system maintenance and check up. Maintain client's systems and ensure the systems are running in good state.

Call Centre agent at Starlink - Ooredoo Call Centre
  • Qatar - Doha
  • January 2013 to January 2015

Customer Service as Mobile agent, and became Pilot agent after month and a half. Soft skills in communicating with different kind of people, great knowledge about Ooredoo products and interface programs.

Education

Bachelor's degree, Computer Engineering
  • at Arab Academy For Science and Technology & Maritime Transport - Alexandria
  • July 2011

GPA = 3.41 (Excellent)

High school or equivalent, General School Studies
  • at Egyptian Language School - Doha
  • July 2006

Studing multiple subjects for Science, Math, Psychology, and Languages.

Specialties & Skills

Computer Engineering
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Engineering
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Organized and Time Management
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3G, 4G & Home Networks Configuration
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Remote Technical support
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Hardware and Troubleshooting
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Project Management
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Windows Server, 7, 8, 8.1, and 10 Troubleshooting
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Network and Server Administration
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Networks and Local Printers Troubleshooting
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Team work or Individual works
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Customer Service and Support
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Languages

Arabic
Native Speaker
English
Expert
French
Intermediate