Resource Planning Lead
ABU DHABI ACCOUNTABILITY AUTHORITY
Total years of experience :22 years, 6 Months
Establish and Lead Resource Planning Function
- Work closely with the Professional Services team to address resourcing requirements
- Develop framework and policies to manage the deployment of auditors
- Organize and implement the launch of the scheduling tool
- Work with the IT department and vendors to enhance existing applications
- Collaborate with Sector Heads to develop annual resource plans
- Monitor and track utilization of audit resources and address utilization gaps
- Develop productivity reports, identify gaps and provide recommendations for corrective action in close consultation with Directors
- Provide regular reporting to leadership in order to enable decision making on key resourcing matters
- Liaise with the training department in order to skillfully allocate resources to learning programs
- Assess manpower requirements in order to identify deficiencies
- Collaborate with HR and the audit group to address recruitment needs
Manage Resource Planning function for the UAE Cluster (400+ employees)
- Responsible for setting up the resource planning function following the merger of the UAE offices
- Train and coach dedicated administrators
- Perform manpower assessments to identify recruitment needs
- Monitor business demand
- Prepare utilization forecasts
- Analyze monthly productivity reports
Support Resource Planning Functions across ME Network
- Conduct resource planning workshops for regional offices
- Monitor implementation of planning procedures
- Assess resourcing requirements across the regional network
- Work closely with regional offices to implement corrective action where required
Manage Various HR Support Functions
- Review and approve compensation & benefits, monthly payroll adjustments, salary advances, reimbursements and end of service forms in line with local labor laws
- Review and approve annual leave requests
- Developed “HR Quick Guide” to clarify policies and improve employee communication
- Enhanced existing on-boarding and off-boarding processes
- Developed and designed the 'UAE Employee Handbook'
- Conduct orientations for new joiners, interns and temps
- Draft and circulate memos to communicate policy updates
- Address employee queries in line with policies and procedures
- Assist in launching and implementation of the new performance management system
- Support the development of internship programs
- Monitor employee performance and liaise with HR for corrective action
- Support talent team during annual reviews to
Lead CRM Data Migration Process
- Lead the migration of client data for 3, 000+ engagements
- Work closely with IT teams to develop migration tools
- Conduct tool testing and manage roll out
- Address tool glitches and setbacks
Lead Design and Implementation of Scheduling and Reporting Tools
- Work closely with IT teams to design customized tools
- Conduct and monitor test runs
- Deliver training and awareness sessions
- Provide regional assistance
Manage Mobility Programs for inbound secondees and employee exchange programs.
- Assess secondee requirements based on business demand
- Handle agreements and contracts
- Organize recruitment and logistics
- Plan and deliver comprehensive orientations
- Manage schedules, monitor performance and discuss concerns with Managers and Partners
- Monitor secondee utilization and productivity
- Review and approve secondee invoices
Manage Secondee Intake from Audit Delivery Centers (ADC)
- Liaise with home offices to address operational matters
- Handle distribution of ADC staff across offices
- Monitor utilization and productivity
- Address performance concerns with home office
- Review and approve USI invoices
Coordinate with the Learning & Development Department
- Support L&D leadership with planning and organizing the yearly calendar for local and regional trainings Liaise with managers to secure facilitators for local and regional trainings
- Monitor scheduling of L&D requirements throughout the year
- Identified audiences for various professional and soft skills trainings
Manage Client Portfolio Allocations for audit managers.
- Identify suitable resources to meet business demands
- Assess distribution of work throughout yearly cycle
- Assess business requirements for different industry groups.
- Identify suitable managers to meet various business demands
Managed Conflict Checks
- Handled conflict check enquiries to ensure compliance with global independence policies
- Liaised between DTME Conflict Check team and local Partners and Directors to clear conflicts
Extracurricular activities
- Heading Dubai Social Committee: Planning and executing social events, family functions, talent shows, Ramadan Iftars, secondee farewells, etc..
- Planning and executing sports events (corporate games/ football/ bowling/ volleyball/ paintball/walkathons)
- Assisting in planning and execution of corporate and office events (national day / bake sales/ Christmas)
- Developing and editing office newsletters.
Responsible for handling overall planning responsibilities for Dubai Audit division:
▪ Plan staff allocations effectively in coordination with Audit Managers, taking into account service excellence & staff development
▪ Develop a thorough understanding of key clients, priorities, deadlines, etc.
▪ Manage engagement cancellations, delays, staff re-allocation, last minute requests, etc.
▪ Resolve conflicts created on the schedule
▪ Prepare and analyze monthly staff productivity reports
Admin Duties:
▪ Manage incoming proposal requests and follow up on the progress of all RFP’s
Responsible for setting up and managing the SABIS® Exam Department
•Serve as primary point of contact and assistance to regional and international school branches
•Coordinate timely submission of academic material from different departments
•Manage SABIS Exam Website content
•Assist in planning and coordination of extracurricular activities
•Assist in preparation of school catalogues and marketing material
REPORTING TO REGIONAL ACADEMIC QUALITY CONTROLLER & V.P
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