After sales manager
Tawrid Qatar WLL
Total years of experience :18 years, 6 Months
• Spearhead full-scope operations across batching plant and ice plant including tower crane, passenger hoist, generators, workplace safety, and facility security.
• Collaboratively devise and implement company’s strategic and operational plans, prepare sales forecasts, order spare parts, and control budget.
• Maintain up-to-date operating manuals, catalogues, service information files, and technical documentation..
• Oversee final delivery and commissioning of plants and machinery.
• Assemble and maintain client portfolio by acquiring new clients and delivering outstanding service to existing customers.
• Respond to logistical issues concerning parts and accessories from order confirmation until final delivery to end user or stockroom.
• Maximize customer satisfaction and retention by maintaining accurate reporting database and CRM system.
• Function as Team Lead for construction and concrete department.
• Strategically determined, monitored, adjusted and controlled individual parts inventory levels to achieve maximum turnover.
• Applied strong critical thinking abilities toward reviewing and analyzing sales, expenses, and inventory each month to accomplish P&L goals.
• Demonstrated excellent technical aptitude in providing assistance as needed to staff and client base.
• Leveraged extensive electrical qualifications to safely maintain all DIATEC and AMOTEC automation machines as well as entire electrical system throughout plant.
• Troubleshot and repaired electrical forklifts and performed preventative maintenance to optimize performance.
• Prepared and implemented electrical plan for the plants to ensure business continuity and regulatory compliance.
High /Low voltage