Administration Executive
MIO Law Firm
Total years of experience :4 years, 2 Months
Works with standard and advanced spreadsheets, databases, and word processing software packages.
Prepares itineraries, agendas, and expense reports.
Organize and maintain file and records.
Provide general administrative support including but not limited to: phones, distributing mail, and preparing expense reports.
Prepare official correspondence, coordinate and tracking functions, format correspondence, mark recommendations, and handle incoming and outgoing visit request preparation, logging, and verification.
Create meeting agendas, notifications, and follow up items.
Coordinates and schedules events, conferences, meetings, travel, conference rooms, luncheons, etc.
Provide technical support and vendor interface.
Collects and prepares information for use in discussions/
meetings of executive staff and lawyers and outside individuals.
Makes high level contacts of a sensitive nature inside and outside the company.
Coordinate and Administer the Management calendar.
Planning and scheduling projects and ensuring timely completion
Manage all aspects of the business unit operating budget.
Maintain the security of confidential information.
Maintaining business/customer contact database, corporate files and business plans.
Conducting Internet research; reviewing and synthesizing information.
Coordinate, create, edit and distribute both internal and external correspondence under the direction of Executive Management.
Composing, designing and editing correspondence and reports.
Producing complex and professional looking PowerPoint presentations.
Coordinating workflow and maintaining a productive work environment.
Excellent calendar management skills, scheduling complex meetings and handling logistics.
All the activities related to processing visas, Efficient and knowledgeable coordination of all tasks and duties in the department in order to ensure error-free and productive work sequences and guest satisfaction my main key responsibilities includes:
Processing visas for in-house guest, visa cancellations and following up constantly any pending applications.
Interpreting and communicating visa related policies to employees.
Obtaining monthly reports of visa status and following up any overstay cases or any other issues to maintain a clean record for the establishment in the immigration.
Providing translation from/ to English, Arabic when requested
Pre-arrival communication with the guest via email.
Arranging any request that the guest has.
Maintaining online visa system balance and coordinating with PRO to insure having liquidity at all times.
Providing monthly reports to accounts department with all expenses for balancing mid month and month end.
Keeping record of all Tourist visas and monitoring visa limited.
Keeping record ( hard copy & online ) of all visa cancellations to ensure easy access when needed.
Arrange Travel Insurance online.
Create and maintain an organization's favorable public image and protect its reputation.
Liaising with the media, writing news releases.
Monitoring media coverage, assembling media kits, writing and designing newsletters.
Holding events for the public and overseeing the organization's branding through log use and print materials.
Write and distribute all press releases for Anantara properties events .
Keep in contact with local media to publicize events .
Connect with community radio stations and local media to publicize events .
Help manage relationships with ADC vendors.
Assist with media campaigns, including media pitching and follow-up calls.
Create and assemble press kits and other materials for client events, campaigns, and programs.
Monitor news, websites and Resorts review blogs.
Monitor media watch and keep accurate analysis reports of advertising spend of hotel and competitors.
Bring ideas and participate in the preparations of the promotional theme events, other promotional activities and invitation lists.
Keep the hotel website updated and ensure that all images, events and contact details are valid.
maintain a high standard of quality customer service all times.
Knowledge of internal and conference call dialing procedures and protocols.
Researches and provide specific directory information to both internal and external inquiries.
Handles all guest calls relating to housekeeping, laundry, front desk, general inquiries/information, engineering and security.
Handles all in house guest calls.
Receives a security or emergency related calls, follows the security and emergency procedures.
Capable of handling function related tasks on Opera System, FCS System, Switchboard and other user software.
Receives wake up call requests and executes wake up calls in person.
Receives Front office related requests (e.g. Billing, Late check out, room charge).
Managing emergencies including fire evacuation.
Handles situation of delicate and confidential nature and protect the guest’s and the hotels privacy.
Encoding guests information in CID policy System.
Handles general fax/ email .
Prepare and manage correspondence, reports, and documents.
Organize and coordinate meetings.
Implement and maintain office system.
Maintain schedules and calendars.
Arrange and confirm appointment.
Handle incoming mail and other material.
Set up and maintain filing systems.
Collect information.
Maintain databases.
Communicate verbally and in writing to answer inquiries and provide information.
Interviewing customers to obtain personal financial information and explain available services.
Opening new deposit accounts and accepting loan applications.
Answering customer questions and investigating account errors.
Presenting funds received from customers to a bank teller for deposit and obtaining receipt for the customer.
Assisting customer in filling out loan applications.
Admitting Customers to safe deposit vault .
Executing wire transfers of funds .
Assisting customers with queries about bank services
