JR System Administrator
IBM CANADA
Total years of experience :4 years, 3 Months
Installed software, patching, upgrading and maintenance of operating system
Installed, upgraded and maintenance of server hardware components as per requirement
Installed, configured and, managing Microsoft Exchange Server 2007
Installed, configured, and, managing Blackberry Enterprise Server (BES)
Installed, configured and, managing Citrix server
Responsible for web services administration
Managing Active Directory, Files, WINS, DNS, IIS 7 and Mail routing
Responsible for supervision of backup and disaster recovery operations
Created and implemented recommendations to improve scalability and performance
Created, modified User, Group accounts and assigned necessary permission
Installation, managed, Support, and troubleshooting local and network Printers, scanners, faxes on the server
Configured TCP/IP on NIC interfaces Performed system startups and shutdowns
Support, and troubleshooting, 3D, Thomsen one, outlook, Citrix Access, Lotus note
support active directory, RAS token admin
using TSD TICKETS create, modified, transfer, reserved
monitoring, installing and maintaining Lotus Notes systems such as Lotus Domino, Lotus Sametime and Lotus Webmail
Providing technical support for user inquiries via phone, email along with conducting system tests and run system user reports
deploying, building, maintaining, and troubleshooting along with maintaining Citrix Access Gateway
Creating and installing Ghost image on new and existing system from Dell
Installed software, patching, upgrading and maintenance of operating system.
Installed, upgraded and maintenance of server hardware components as per requirement.
Responsible for web services administration.
Installed complex hardware and software and upgrades to ensure work is performed as per the company policy.
Also responsible for supervision of backup and disaster recovery operations.
Created and implemented recommendations to improve scalability and performance.
Performed system startups and shutdowns.