Catering Manager
Fedics Catering / TFG
Total years of experience :16 years, 6 Months
Managing and planning of all Functions
*Manage all client events and function bookings
*Manage and report functions Reservations
*Sufficient monitoring of operations during service times
*Assist in control of production cost
*Assist the Management team as required
*Build and maintain customer, client relationships
*Supervise & maintain Quality service at all times to the highest level
*Ensure that all control measures are in place for all revenue/Cash handling/Stock Control and Invoice all functions administration
*Ensure all company policies and procedures are complied with
*Assist with special projects
*Organize and run regular food & Beverage promotions as required
*Taking stock of food items when requested to do so
*Maintain high service and hygiene standards
*Required to work overtime when requested
*Ensure operations are in accordance to company standard
*Placing orders on my market (Stock purchase)
Manage total store level operations, Including Staff hiring, Training, Evaluation and schedules
*Responsible for every phase day-to-day store operations
*Co-ordinate inventory control, Receiving, Merchandising
*Direct loss prevention initiatives
*Established sales goals, managed budgets and devised sales forecast
*Handled sales tracking and reporting, inventory control and employee payroll
*Training and supervised full and part time personnel
*Managed all aspects of merchandising, window displays and stocking
*Ensured excellence in customer service and resolved all problems at the store level
*Ensuring payments & setting up of accounts
*Admin, Invoicing / Data capturing /Pastel and CRM
Growing and maintaining existing customer base through fundamental sales practice, Telemarketing, Prospecting and Networking
*Develop sales strategies, identified clients and initiated contact
*Prepare and delivered car presentations to clients
*Successfully negotiating agreements to existing and prospective clients
*Co-ordinate production and delivery operations
*Manage client relationship and ensure highest level of customer satisfaction
*Identify new business / clients
*Administration
*Assist the Management team as required
*Build and maintain customer, client relationships
*Supervise & maintain Quality service at all times to the highest level
*Ensure all company policies and procedures are complied with
*Required to work overtime when requested
*Ensure operations are in accordance to company standard
Growing and maintaining existing customer base through fundamental salespractise, telemarketing, prospecting and networking
*Develop sales strategies, identified clients and initiated contact
*Prepare and delivered presentations to clients
*Successfully negotiating agreements to existing and prospective clients
*Co-ordinate production / printing and delivery operations
*Manage client relationship and ensure highest level of customer satisfaction
*Identify new business / clients
*Administration
Growing and maintaining existing customer base through fundamental salespractise, telemarketing, prospecting and networking
*Develop sales strategies, identified clients and initiated contact
*Prepare and delivered presentations to clients
*Successfully negotiating agreements to existing and prospective clients
*Co-ordinate production / printing and delivery operations
*Manage client relationship and ensure highest level of customer satisfaction
*Identify new business / clients
*Administration
Manage total store level operations Including staff hiring, training, evaluation and schedules
*Responsible for every phase day-to-day store operations
*Co-ordinate inventory control, receiving, merchandising
*Direct loss prevention initiatives
*Established sales goals, managed budgets and devised sales forecast
*Handled sales tracking and reporting, inventory control and employee payroll
*Training and supervised full and part time personnel
*Managed all aspects of merchandising, window displays and stocking
*Ensured excellence in customer service and resolved all problems at the store level
*Ensuring payments & setting up of accounts
*Admin, Invoicing / Data capturing
Manage total store level operations, including staff hiring, training, evaluation and schedules
*Responsible for every phase day-to-day store operations
*Co-ordinate inventory control, receiving, merchandising
*Direct loss prevention initiatives
*Established sales goals, managed budgets and devised sales forecast
*Handled sales tracking and reporting, inventory control and employee payroll
*Training and supervised full and part time personnel
*Managed all aspects of merchandising, window displays and stocking
*Ensured excellence in customer service and resolved all problems at the store level
*Ensuring payments & setting up of accounts
*Admin, Invoicing / Data capturing
Manage total store level operations, including staff hiring, training, evaluation and schedules
*Responsible for every phase day-to-day store operations
*Co-ordinate inventory control, receiving, merchandising
*Direct loss prevention initiatives
*Established sales goals, managed budgets and devised sales forecast
*Handled sales tracking and reporting, inventory control and employee payroll
*Training and supervised full and part time personnel
*Managed all aspects of merchandising, window displays and stocking
*Ensured excellence in customer service and resolved all problems at the store level
*Ensuring payments & setting up of accounts
*Admin, Invoicing / Data capturing
Manage total store level operations, including staff hiring, training, evaluation and schedules
*Responsible for every phase day-to-day store operations
*Co-ordinate inventory control, receiving, merchandising
*Direct loss prevention initiatives
*Established sales goals, managed budgets and devised sales forecast
*Handled sales tracking and reporting, inventory control and employee payroll
*Training and supervised full and part time personnel
*Managed all aspects of merchandising, window displays and stocking
*Ensured excellence in customer service and resolved all problems at the store level
*Ensuring payments & setting up of accounts
*Admin, Invoicing / Data capturing
Assist catering manager with operations, including staff hiring, training, and evaluation
*Responsible for every phase day-to-day kitchen/Function operations
*Ensuring that all food trolleys are cleaned and packed for the specific ward
*Ensuring breakfast, Lunch and supper are served on time
*Co-ordinate inventory control, receiving of kitchen stock and function stock
*Direct loss prevention initiatives
*Training and supervised full and part time personnel
*Ensured excellence in customer/patient service and resolved all problems at the kitchen
Level
*Ensuring payments & setting up of day to day functions
*Admin, Invoicing / Data capturing / Costing
Assist catering manager with Bistro operations
*Responsible for every day-to-day Bistro operations
*Ensuring that all Bistro shelves are fully stocked including lunch of the day served on time
*Co-ordinate inventory control and receiving of Bistro stock
*Prevention of Bistro stock loss
*Training and supervised full and part time personnel
*Ensured excellence in customer/patient service and resolve all problems
*Ensuring payments & setting up of day to day functions
*Petty cash/ Bank card transactions
*Admin / Data capturing
Assist printer with daily printing
*Maintaining Cleanliness of printing machine and dept.
*Regularly worked overtime as the big demand for magazines and books
*Operating the printing machine from time to time
*Ensuring enough Ink supplied for 4 colour printer
Assist Receiving manager with stock received
*Cleanliness of the receiving bay daily
*Stock control
*Stock counts
*Ensuring stock are packed in stock room
Assist electrician with fitting plugs and lights
*Ensuring all tools and material maintained
*General assistant
Cleaning of all Ink pots on a daily basis
*Assist production manager with daily
Maintain and service clients (Albany Bakeries/ Table Mountain)
*Assist electrician with fitting plugs and lights
*Ensuring all tools and material maintained
*High standard of customer service
1stNovember 2014 - 30thMay 2016
*Managing and planning of all Functions
*Manage all client events and function bookings
*Manage and report functions Reservations
*Sufficient monitoring of operations during service times
*Assist in control of production cost
*Assist the Management team as required
*Build and maintain customer, client relationships
*Supervise & maintain Quality service at all times to the highest level
*Ensure that all control measures are in place for all revenue/Cash handling/Stock Control and Invoice all functions administration
*Ensure all company policies and procedures are complied with
*Assist with special projects
*Organize and run regular food & Beverage promotions as required
*Taking stock of food items when requested to do so
*Maintain high service and hygiene standards
*Required to work overtime when requested
*Ensure operations are in accordance to company standard
*Placing orders on my market (Stock purchase
