Operations Executive
Proserv Middle East
Total years of experience :12 years, 3 Months
AREAS OF EXPERTISE:-
Order Processing & Execution:-
• Manage regional orders in excess of USD 6 million annually from receipt of purchase order to invoicing and collection by liaising with internal and external stake holders.
• Prepare competitive quotes of various sizes for entire projects, estimating the cost of materials, labour and equipment and applying prices aimed at securing a strong profit margin.
• Collaborate with Sales, R&D, Engineering and Contractors during the order process and ensure the delivery of the product in time.
• Liaise with QC Department to address the NCR’s raised by the clients across the region.
• Maintain and generate reports for the regional orders and submit to the management as required.
Business Development & Sales:-
• Manage sales desk in excess to USD 1 million annually.
• Research, identify potential clients/customers and generate new business and build relations with the existing clients.
• Identify the product suppliers, analyze the quotations and place order with the most cost effective and quality supplier.
• Manage the entire order processing until invoice is realized.
• Manage the NCR’s from clients, liaise with suppliers for a re delivery of error/defect free products.
•Handling including pre qualification of specific accounts and others as appointed by management. Issuance of monthly marketing/prospect reports.
•Marketing and corresponding with clients and principals on Technical and Commercial aspects of products and services.
•Carrying out Sales and Marketing calls at various Oil & Gas and Power & Water companies.
•Reviewing and Finalizing Bids and Orders (Technical and Commercial aspects) and monitoring its progress during the execution stage.
•Securing major orders with well recognized International Contractors and achieving preset Target Sales.
•Performing market surveys to check potential of products with selected client throughout the Emirates.
•Surveying and staying on the lookout for new potential projects/products.
•Handling specific projects under close supervision of various members of the management.
Courses Included: Managing people, Marketing Strategies, Operational Management, Managerial Problem Solving, Globalization & International Business Management. •Worked on an automobile company to improve their profit margin with the implementation of operation management techniques •Led the role as a consultant for various strategic management projects. •Involved in planning, implementation and evaluation of strategies. •Executed SWOT analysis by identifying strengths, weakness, opportunities and threats. •Devised marketing strategies by analyzing market opportunities, selecting target markets, developing marketing mix and implementation schedule.
Courses Included: Business Law, Banking Law, Financial Management, Customer Relationship Management, Financial Accounting.