Heba Mohamed Abdulmoaz El-Refaay, Seniour agent

Heba Mohamed Abdulmoaz El-Refaay

Seniour agent

Aboughaly motors

Location
Egypt - Cairo
Education
Bachelor's degree, Food scince
Experience
14 years, 9 Months

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Work Experience

Total years of experience :14 years, 9 Months

Seniour agent at Aboughaly motors
  • Egypt
  • My current job since April 2016

Customer support, complaintbhandling, booking reservations, handling and managing the team and running the performance and incentive reports.

sales agent at Ecco
  • Egypt - Cairo
  • March 2009 to April 2011

making a survay with the customers
working as a sales in a project of internet service ( offshore ) in saudi arabia
working as a sales in a project of American newspaper ( international herald tribune )
working as a customer service in a project of royal states (palm hills)
have a long time experience ( 7 years ) in the sales career in more than place.

direct sales in the cosmotics department at el-ezaby pharmacys
  • Egypt - Cairo
  • September 2009 to March 2010

help the customer to choose the right cosmotics products which helps them to be in a better look

sales agent at kirby
  • Egypt - Cairo
  • September 2004 to December 2008

call the customers to offer them nice packages related to cleaning homes & home caring

food analysis engneer in the laps at Juhayna
  • Egypt - Cairo
  • July 2003 to August 2003

working on Analise the milk product to make sure of it's quality

food quality engineer at The Egyptian Center for Technology baking
  • Egypt - Cairo
  • June 2003 to July 2003

we were responsible of checking the food quality & the food industrialization in a right process

Education

Bachelor's degree, Food scince
  • at Bcs of Agriculture Engineering
  • June 2004

NA

Specialties & Skills

Project Management
Sales Targets
Project Collaboration
Customer Service
computer
Administration and management
Communication skills
English language
Internet
Microsoft office

Languages

English
Intermediate

Memberships

NA
  • NA
  • January 2011

Training and Certifications

Food Technology (Training)
Training Institute:
Training in Juhyna dairy milk factory
Date Attended:
July 2003