Direct Sales and Marketing Agent
Al chark Insurance Brokerage
Total years of experience :3 years, 11 Months
• Present and sell company products and services to current and potential clients.
• Maintaining and developing relationships with existing customers.
• Fulfilling my company’s service level standards.
• Preparing product-relevant presentations and marketing material.
• Searching for customers & calling them to introduce my company.
• Taking appointments to make a presentation for my product.
• Send our offers by mail.
• Dealing with clients about the details of my offer.
• Creating new ways for advertising.
1- Executive Secretary of the department for 6 months.
Answering all phones, emails, Prepare agendas and make arrangements and other meetings.
Take and relay messages.
Faxing in & out.
Attendance sheet of employees.
Welcoming the visitors.
File and retrieve corporate documents.
Prepare reports, memos, letters, and other documents, using word processing, spreadsheet, database, and/or presentation software.
Schedule appointments.
2- Customer Service Representative in Prosy lab Call center
Responsible for taking calls from our customers/distributors/engineers asking for the nature of problem/breakdown:
• Receiving & Recording all incoming customers calls
• Classifying the calls according to the priorities
• Routing the call to the concerned team (H/W - S/W - Network).
• Open the call /allocate the ticket number to the customer
• Responsible to make a call service assurance with the customer after providing the required service
• Prepare the service request form to the workshop to start the service.
• Selling products by phone & sending offers to the customers.
• Provide information to callers.
• Direct persons to correct department.
1-Business Administrator for the Editor
Perform general office duties, answering all phones, take and relay messages, faxes, Prepare agendas, arrangements and other meetings.
2- Responsible for the Archiving system
Cutting all the news from the newspapers & classifying them according to the topics in files.
