warehouse and logistics manager
Shell Lub Oil company JV AL Jomaih
Total years of experience :14 years, 7 Months
- Developed system solutions and logistic programs.
- Manage all B2B and B2C direct and indirect transportation.
- Enabled customer feedback through various channels to improve the supply chain management.
- Manage all warehouses cross kingdome and ensure all following the best practice standards .
- 99.8% inventory accurance for 2016 closing year .
- Establish SLA with business owners to service customers as agreed.
- Arrange the proper and strong relationships with customers, dealers and FWS to service customers the best, to get them satisfied and to solve any issues which could arise.
- Supervises the day-to-day operations of the Lubricants to ensure that work processes are implemented as designed and comply with established standards and procedures
- Recommend optimal transportation modes, routing, equipment, or frequency.
- Responding to all customer complaints or queries in an efficient manner.
- Visiting key clients to build relationships and identify their key needs.
- Communicate and held a meetings with all stakeholders to ensure smooth business and stronger relations.
- Create policies or procedures for logistics activities.
- Participate in carrier management processes, such as selection, qualification, or performance evaluation.
- Arrange 2016 logistics budget and ensure CAPEX & OPEX are maintained as planned.
- Hire new suppliers and transports
- Negotiate transportation rates and services.
- logistics operations ( Warehousing and Distribution) with dynamic team including Fleet Officers, Stock controllers, Data entry, Dispatch controllers, Dispatch in Charges, Forklift operator & Labors coordinated operations between them to ensure streamlined operations, reported progress on the same to the Regional Logistics manager .
- Responsible for planning and optimizing warehouse resources within agreed costs and budgets.
- Handling 3PL customer volume in Ambient, Cold and Chilled in Riyadh operation.
- Adhering to an intricate inventory management system. (SAP WMS)..
- Manage the hiring, training and development of staff.
- Develop and maintain a productive work team via training and career development.
- Worked in the material master data audits and solved some issues related to the audits.
- Post Go-Live support for inventory transactions coming from legacy system through IDocs for Purchase Order, creating Inbound/Outbound delivery, shipments, trouble shoot and fixed failed IDocs.
- Managing, monitoring KPIs reaching service to sales records (Order fulfillment, Stock Day On Hand, Freshness, Shipment accuracy & Delivery trucks availability) as per committed targets under agreed budget.
- Ensuring on accuracy of inventory transactions within all the warehouses in the region
- Executing the daily and monthly plan, according to the customers’ requirements, as well as coordinating for the same with logistics, sales and finance departments
- Responsible for procurement, allocation, pushing for execution, tracking and re-ordering of POSM for all relevant categories.
- Utilized the ABC analysis to decide the best products storage positions.
- responsible for internal communications and presentations related to key performance metrics, program updates and on-going program information
- Allocating work modules to various teams under purview consistently following up on progress and providing performance appraisals.
- Assist in the training of any counterparts in warehouse management best practice
- Communicating with all the levels within department and executing department objectives as well as accomplishing department goals. Applying the FEFO supply chain management concepts for FMCG products.
- Ensuring adherence to customers' core values.
- Complying with all audit requirements including familiarizing the warehouse management team of the policies and procedures. Setting up a responsibility structure for all organizational reporting based on the concepts of hierarchy reporting and shift change procedure.
- Consults with assigned clients to understand their distribution networks and determines the logistics resources required to support equipment, safety, personnel and maintenance. Negotiates with supply sources to meet technical requirements.
Managed logistics operation for international Technology Company, including imports, exports, and inventory control, warehousing and order fulfillment activities.
- Developed and improved business relations with suppliers, freight forwarders, customs brokers and customers, enhancing communication and cooperation.
- Establishing and implementing logistics procedures in line with organizational requirements. - Conducted staff performance reviews, setting objectives, and identifying employee training requirements.
- Leveraged strong analytical skills to evaluate logistics operation performance, identify areas for improvement, and implement streamlined procedures to improve productivity, efficiency and quality standards.
- Handled all incoming and outgoing correspondence with clients.
- Actively managing subcontractors to ensure that they perform in line with
their contractual agreements.
- Managing the Oracle order to cash cycle and periodic gross sales delivery for the business.
- Key user (Design, Testing & Training) for Oracle Order Management module implementation.
- Lead order management, inventory replenishment of all ship-to locations for national product availability and reduction of out of stocks.
- Execute smooth transition management of new innovations, re-launches and de-listed SKUs.
- Analyze historical trends and managing the S&OP Process with responsibility for forecast accuracy .
Software Engineer and System Analyst with hons degree
