Management Consultant
ISOLiban
Total years of experience :15 years, 8 Months
International ISO standard consultant for:
ISO 9001:2015
ISO 14001: 2015
ISO 22000:2018
ISO 45001:2018
ISO 21001:2018
ISO 29993:2017
As the Operations Manager, my role is to make sure that the client requirements are met.
The core business is education and training, whereby the client sends a group of candidates to be trained by us.
- Determine potential business opportunities
- Provide business and feasibility studies
- Resource allocation for prospective projects
- Handle recruitment procedures
- Lead management audits and reviews
- Provide objective advice to help the customers' decisison making process
- Ensure that customer's management system complies with one or several international standards (ISO-family) .
- Provide managerial solutions for major and minor NCRs
- Collect data and build a strategic long term objective
- Determine the Critical Control Points to improve business performance
- Handle a portfolio of clients
- Determine client’s needs and provide the best recruitment package
- Meet with new clients and demonstrate Bayt.com's services
- Manage growth of new business by transitioning them to be loyal customers of Bayt.com
Insure ISO 9001:2008 implementation - Follow up on sales - Perform operational duties - Follow-up with dealers - Follow-up with customers - Follow-up on technicians - Generate routing plans - Perform quality management duties - Approve invoices and receipts - Approve cash transactions - Monitor stock rotation - Represent General Manager when needed.
July 2010 - November 2010. HODEMA S.A.L. Consulting Services Badaro, Lebanon
Administration Coordinator
• Handled the company's receivables and payables
• Performed human resources duties
Attendance
Payroll
• Supervised IT procedures
• Supervised legal procedures
• Conducted purchasing procedures
February 2008 - March 2010. ISOLIBAN Inc. for Management Consultancy Dora, Lebanon
Quality Management Consultant
• Handled more than 15 companies' consultancy for ISO 9001:2008, ISO 14001:2004, and OHSAS 18001 Accreditations
Consulted organizations and companies (including, but not limited to):
Ministry of Education and Higher Education
BakriCo
HaykalPlast
Sigma Speedy Services
Torbey Law Firm
• Prepared the management and safety system required for accreditation
• Assisted client companies in maintaining a clear view of their operational
performance
• Conducted internal audits
August 2007 - October 2007 Teleservices SARL Jal el Dib, Lebanon
Operations Officer
• Handled orders
• Ensured proper reception of goods
• Maintained stock
1990- 2004 Saint Joseph School Cornet Chehwein