Sales Account Manager
Providing pre-sales technical assistance and product education and after sales support services.
Generate financial proposals and contracts.
Reviews all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
Understanding of company capabilities and service, and effectively communicates all offerings to the client.
o Meeting with customers over the phone, email or on site to assist in technical aspects of business development. Developing a long-relationship with clients through managing and interpreting their requirements.
Searching for the new clients who might benefit from company products or services.
Reports to the General Manager, providing regular input on all account activity, including status and call reports on a weekly basis.
Ability to understand the client's market sector and therefore provide them with independent professional advice and guidance.
Liaising with outside IT consultants and other third party contractors to ensure projects completed on time
Providing pre-sales technical assistance and product education and after sales support services and Achieving sales target.
o Cisco Networks - Specialist
o Aruba Networks - Specialist
o Wincor Nixdorf.
o Low voltage system.
o Responsible for Olympia Towers containing more than six companies (Viva, Equate, Sitco, ...Etc )
o Responsible for Olympia Mall containing more than 50 Stores.
o Configuration and installation all kind of Cisco equipments
o Configuration and installation Cisco Digital Media Signage.
Project Coordinator -Kuwait Institute for Science Research (KISR)
o Co-ordinate with the installation staff and ensure successful completion of the installation.
o Managed the overall defined process throughout the project life cycle.
o Maintained and documented reports on a daily basis regarding the projects assigned to various departments.
o Worked with the project team members, clients and vendors to coordinate activities,
provisioning, environment setup, installation, and integration testing.
o Impart proper training to the client, after the completion of installation.
o Working collaboratively with design engineers, operation engineers, purchasers and other internal staff.
o Troubleshooting and problem solving.
WiMax, Monitoring the whole system and trouble shooting remotely and organize a weekly plan to the Team.
o Configuration and installation any Airspan wireless product Base station and subscriber station.
o my duty is being responsible of any configuration and installation all Airspan wireless products base stations and subscriber stations by providing surveys for WiMax coverage and links by determining their base stations CPE locations. Cairo, Giza and Upper Egypt.
o WiMax RF-planner.
o Mobile WiMax Demo, install all mobility equipments and sharing on product configuration.
o Configuration and installation "Cisco & Linksys. Equipments" (Access Points, Bridges, and Cisco wireless phones)
o Oceandro Company, Bn Laden yacht preparation, installations and configuration .
Extra years of experience not listed above: 0 Years, 5 Months