Business trainer and Coach
freelance
Total years of experience :14 years, 9 Months
Providing professional coaching to individual and corporate clients
Providing workshops and training that is customized based on the clients needs, such as sales skills, Mindset, performance, soft skills
Analyzing the understanding the best solution that a client require, and propose the right service accordingly
Provide Executive coaching
Provide mindfulness and positive psychology related workshops and coaching sessions
Provide team coaching
Provide specialized training to serve specific agenda or aim, such sales, customer service …
- Managing and operating the office and represent the company’s share holders in UAE.
- Handling the day to day financial process,
- Opening bank account for the company, establish the legal and financial presence
- Support the HQ financial team with reports, auditing and Taxes related tasks
Sales and Operations Duties:
- Meeting new and existing clients, and introduce them to the products and the services and updates them on the ongoing offers.
- Handle the quotation process for new and existing clients.
- create the sales orders, Purchase orders and follow up with the production and the installation process, and coordinate between the related parties.
- Coordinate the logistic and shipping process for international shipments and orders.
Managing and operating the office and represent the company’s share
holders in UAE.
- Handling the day to day financial process, including not limited to
invoicing sales and purchase invoices, process payments, and salaries,
admin costs and handling cash transactions
- Managing the banks accounts.
- Managing the PR related responsibilities. And the staff related tasks.
- Support the HQ financial team with reports, auditing and Taxes related
tasks
Sales and Operations Duties:
- Meeting new and existing clients, and introduce them to the products
and the services and updates them on the ongoing offers.
- Handle the quotation process for new and existing clients.
- create the sales orders, Purchase orders and follow up with the
production and the installation process, and coordinate between the
related parties.
- Coordinate the logistic and shipping process for international
shipments and orders.
- Responsible of invoicing all the services that provided to clients and
get the needed documents to insure that process is completed and
fully documented
- Provide daily and monthly reports to the financial Controller and
accounts executives that related to the sales invoices and invoicing
process
- Support the collection departments by following up with clients,
and get and find the needed documents to help in collecting the
due and bad debts.
- Give the needed support to sales team and provide them with
updated daily and monthly reports that will help the team to reach
the set targets
- Prepare Estimates and service reports for the clients
- Train and monitor the New joining Staff and provide them with
needed support and information
- Set KPIs of the team’s performance, and timely targets
- Dealing with issues, Customer complaints
- Data processing and analyzing.
- Preparing daily and monthly statistical reports to the Direct
manager “the service centre technical manager”
Position Customer Service support and coordinator
Duties and
responsibilities
- Receiving new Jobs for servicing, logging them on Oracle system,
and processing the assigning.
- Meet customer’s enquiries, questions, and requests, by answering
the incoming calls and e mails.
- Contact customers for Approvals, warranty follow ups, and
updates.
- Coordinate and follow up, internally, between the service centre
sections, and externally, with Customers, other retailers, the
showroom.
Company Special Needs Lab-Information Engineering Faculty(Non Profit )
Location Syria, Aleppo
Position Trainer and
(280 teaching hour)
Duties and
responsibilities
- Planned training courses and curricula.
- Taught and trained kids with special needs
- Supervised courses and teachers
- Reported evaluation reports, and final reports to the direct
supervisor.
Company Syriatel, Telecommunication Company (GSM Operator),
Location Syria, Aleppo
Position Call centre
- Assistance and administration duties; registered students and
checked the needed documents, coordinated between the
teachers, students, regarding classes, schedules and other various
duties.
.