Majd Kutkut, Sales & Operation Officer

Majd Kutkut

Sales & Operation Officer

Jubaili Bros LLC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Marketing
Experience
10 years, 9 Months

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Work Experience

Total years of experience :10 years, 9 Months

Sales & Operation Officer at Jubaili Bros LLC
  • United Arab Emirates - Dubai
  • My current job since January 2018

• Demonstrate and ensure a sales approach and level of service that will attract and retain long term customers
• Negotiate, Close the deals and maintain relationships with key accounts for the export market.
• Quickly and effectively solve customer challenges.
• Created a strong visual appearance of the showroom by effectively executing merchandise plans and strategies
• Created awareness for the customers about quality and value of Jubaili Bros Generator Product.
• Regularly review reporting and sales processes and provide guidance to inside and outside sales associates that helps them maximize sales, acquire new customers and maximize customer long term relationships
• Support sales reps in opening new accounts and upgrading existing service.
• Lead on boarding and training for new sales staff, Motivate, coach, train and develop sales associates for optimum sales performance and excellent customer service.
• Train staff on the company’s order entry and operating system
• Ensure compliance with all company and showroom policies and procedures.
• Manage inventory to optimize sales and profit, in cooperation with the Circa Creative Director
• Coordinated all aspects of the business between departments including merchandising, warehousing, customer service, shipping and warehousing.
• Serve as liaison between Production, department stores and sales staff.
• Routinely communicate store status including: sales, returns, issues, aging, and inventory opportunities and request assistance if needed from owner.
• Ensure accurate showroom inventory, sales reports and bank records

Sales Support Officer at Jubaili Bros
  • United Arab Emirates - Abu Dhabi
  • October 2015 to December 2017

Sales,
• Follow up & ensure the registration of the company with all contractors, consultants and major prospects.
• Conduct sales visits for the potential customers and prepare the sales offers.
• Manage the customer’s data by keeping updates and registries and handle the filing of all sales related documents.
• Apply and Abide by ISO9001 requirements for the sales process.

Logistics,
• Coordinate the delivery & Installation of sold generators, Commissioning on-site if needed until verifying the process completion and customer satisfied.

Organization & Archiving,
• Ensure proper communication of all sales related documents in accordance and compliance to ISO9001 standard requirements.

Customer Service,
• Keep a proper communication with customers by building a good rapport, being available to respond to the customer's inquiries and showing a good-will.

Company representing,
• Attend exhibitions related to the company's field of work by visiting stands and communicating with potential customers to network and market the company name and image.

Administration,
• Assist in the administration related jobs pertaining to the company's standing and operation.

Administrative Coordinator at Etisalat facilities management
  • United Arab Emirates - Abu Dhabi
  • January 2014 to October 2015

▪ Provide administration support to the site project team assisting with the overall administration of the Company Project.
▪ Distribute, manage, monitor and report timelines and assist with internal budgets, contracts.
▪ Manage administrative tasks such as Filing, Document Controlling, and corresponds.
▪ Receive all the Consultant Requests and coordinate with the staffs.
▪ Manage eFM Office and supply it the Stationary, equipment’s, etc...
▪ Ensure meetings recorded and memos are distributed.
▪ Reconciliation of projects/events including chasing department status of payments, accruals, invoices pending, etc.
▪ Manage documentation and submissions for client tenders.
▪ Participate in managing the organizational structure of the project, coordinate with HR for relievers.
▪ Processing annual leaves and Daily attendance.
▪ All staff request from HR & all HR affairs.
▪ Monthly revenue auditing, Invoicing and submission by coordination with finance department.

CPD Assistant at Abu Dhabi Commercial Bank
  • United Arab Emirates - Abu Dhabi
  • July 2013 to December 2013

Opening all types of accounts.
Processing all types of maintenance on the relationship.
Handling support unit function and answering all types of inquires related to ( policy, procedure, processing).
Handling the back office operation functions, reporting, follow up with business and service providers.
Processing internal financial entries.

Education

Bachelor's degree, Marketing
  • at Yarmouk University
  • June 2013

1. Yarmouk university (68.7) Irbid-Jordan Bachelor Degree - (Marketing)

Specialties & Skills

Management Consulting
Public Relations
Sales skills
Maintenance management
Team supervision
ISO auditing
Administration
Projects

Languages

Arabic
Expert
English
Expert

Training and Certifications

Managerial skills (Certificate)
Date Attended:
February 2013
Valid Until:
May 2013