Mikhail Ivanov

I recruit prospective students for language courses (ESL), undergraduate and postgraduate programs within Canada, the Middle East, ASEAN and Eastern Europe regions. I plan VIU’s virtual and face-to-face regional student recruitment strategies, marketing campaigns and develop marketing materials. I identify and train study abroad agents; establish and build relationship with stakeholders within designated regions. Each semester I coach interns and, being a senior recruiter at VIU, train new team members. I promote VIU and Canada as a study destination to stakeholders (students, graduates, parents, schools counsellors, agents). As a RISIA, I counsel students on study permit applications, work requirements and immigration pathways. Playing an active role at VIU, I’m a member of the Employee Engagement Steering Committee.

I discover the needs and concerns of prospective students and demonstrate how Academic Partner programs can best meet those needs. I support applicants through the admissions process from initial inquiry up until acceptance and enrollment. Working with multiple software platforms (Microsoft Dynamics: Laurus, Salesforce: TargetX, Signal Vine, Moodle), I recruit prospective students, as well as produce reports to support Management, Marketing and Student Services teams.

o Providing support to potential and current ACA students throughout their registration and studies. Connecting students with prospective employers;
o Engaging with educational institutions (universities, colleges, schools, tuition providers) building awareness of the ACA and CFAB qualifications and developing new partnerships;
o Organizing and managing ICAEW’s participation at career and education fairs, tutor conferences, other events and presentations maximizing take-up of CFAB and the ACA among potential students;
o Managing and building database of potential students.

o Counselled prospective students and parents on study programs at UOWD, policies, admission requirements, scholarships and career opportunities;
o Maintained university CRM data base;
o Monitored and produced reports on status of inquiries, applications, deferrals and paid students. Followed up on domestic and international incomplete applications, making sure all admission necessary documents are submitted on time;
o Increased a number of enrollments by visiting schools in UAE and CIS regions with presentations of UOWD study programs
o Implemented UOWD marketing strategy through social media (primarily VK);
o Assisted in creating, developing and executing international marketing and recruiting plans;
o Achieved recruitment KPI’s every intake: 150% of processed applications, 45% conversion rate, 105% of individual target for number of enrollments;
o Built and maintained relationships with key schools, domestic and international agents in the CIS region. Provided on site and remote training for new agents setting their targets and KPI’s.

o Prepared Russian into English and English into Russian translations of administrative, technical and general documentation;
o Taught company personnel English through group classes and indidual tutoring;
o Performed oral translations during weekly Safety presentations, aviation and safety related training courses;
o Conducted weekly and quarterly internal HSE audits and inspections;
o Organized and conducted HSE training for new company personnel;
o Improved overall safety environment on company premises. Number of reported complains and accidents dropped by 60%. External safety audits were passed each time with without violations.

o Carried out a range of administrative duties related to managing classes and exams work-flow;
o Graded and assessed students' mid-term and final exam papers;
o Assisted members of teaching staff with finalizing the curriculum;
o Invigilated TOEFL exam.

o Consulted and educated clients on history and details of luxury retail industry;
o Managed sales operations, marketing and visual merchandising;
o Met monthly KPI’s achieving up to 115% of individual sales target. Assisted department and the store to achieve up to 108% of monthly targets;
o Built and maintained lasting customer relationships helping to boost business growth. Achieved 95% customer satisfaction rate.

o Sold and marketed Verizon Business Solution products to small and medium sized businesses located in the Washington, D.C. metro area through the execution of business to business sales;
o Conducted complimentary account reviews for existing Verizon customers and tailored accounts to better suit their business’ needs;
o Recruited, trained and managed a team of entry level account managers in and out of the field;
o Took business trips to develop new markets and establish business connections with Verizon clients;
o Consistently achieved up to 170% of B2B sales target on monthly basis; was ranked №2 Sales Representative in the US for January, 2010.

o Taught Russian classes, developed and conducted exams. Edited study materials and implemented latest pedagogic methods and techniques. Developed curriculum, tests, midterm and final exams;
o Organized extra-curriculum activities;

o Taught English classes;
o Organized language related extra-curriculum events;
o Worked as a counselor at the school-based English summer camp.

o Teaching English to 3, 4 and 5 grade students;
o Utilizing classic and modern pedagogic approaches and methods;
o Organizing extra-curriculum activities.

o Organized games and special events;
o Supervised children;
o Was a physical activities instructor.