IT Infrastructure / Operations Senior Manager
sodic real estate
Total years of experience :22 years, 10 Months
.▪Ensure the infrastructure team is mitigating, monitoring and managing infrastructure related risks▪Implement P&P for the IT infrastructure and operations related matters including security policy, backup, anddisaster recovery and software &hardware standards.▪Design, source, deploy and manage end-to-end IT infrastructure requirements for our offices▪Define software and hardware standards in collaboration with stakeholders and owners.▪Research IT solutions and make recommendations for the improvement of IT systems and IT infrastructure▪Provide high quality and responsive IT infrastructure in terms of reliability, availability, performance andsupport, within defined areas of responsibility that meets SLAs.▪Ensuresecurity levels on network, infrastructure and servers are maintained.▪EnsuretopracticeITassetmanagementinclusiveofcomponentinventorymaintenanceandassociateddocumentation.▪Evaluate the team’s performance based on the KPIs .▪ Continuously analyze the company’s current technology infrastructure to ensure that it is aligned with the organizations▪Negotiate with outsourcers, vendors and contractors for infrastructure-specific products and services secure.▪Monitor efficient working of support team and ensure optimal level of operational productivity in allprocesses
Responsible for day-to-day system administration, including Microsoft Active Directory, Office 0365, Citrix
Servers .
▪ Manages the performance objectives and professional development of the Service Desk team.
▪ Identifies issues and implement strategic solutions in a timely manner.
▪ Direct involvement in incidents & problems that cause service impact and acts as an escalation point.
▪ Manages information technology and computer systems.
▪ Plans, organizes, controls and evaluates IT and electronic data operations.
▪ Manages third parties staff by training, coaching & evaluating their employees, communicating job expectations
and appraising their performance.
▪ Designs, develops, implements and coordinates systems, policies and procedures.
▪ Ensures security of data, network access and backup systems.
▪ Acts in alignment with user needs and system functionality to contribute to organizational development.
▪ Identifies problematic areas and implements strategic solutions in time.
▪ Preserves assets, information security and control structures.
Manage information technology and computer systems in Valia data Center in Germany
▪ Manage all migration process for our customer starting from Migration until lunching from our Systems.
▪ Implement all Messaging systems “Exchange servers, Zimbra “
▪ Implement Load Balancers, Email Gateway, Send and Receive Behavior for more than 15K Mailbox worldwide.
▪ Implement Migration Plans for more than 15 company internal and external.
▪ Manage IT staff and Project Managers.
▪ Implement Direct storage as storage solution in our Data Center in Germany
▪ Implement SCOM, Solar Winds for all servers’ resources.
Hyper-V: Convert VMware Data Center & creating and managing machines & resources. Using Hyper-V
▪ VM ware: Installing, creating and managing machines & resources. Using VM Ware
▪ Messaging: Configure, update and Manage Microsoft Exchange (
Secure VPN Connection between Remote sites by Juniper VPN SSL Configure McAfee Group Shield On
Exchange
) University Degree :