Terminals & SIMs Planning and Development Manager
etisalat
Total years of experience :19 years, 8 Months
Responsibilities and tasks:
- Supporting the commercial as an expert in the technical solution portfolio (VAS, Terminals, M2M & IoT) to provide a feasibility study of the solution that match commercial requirements and develop impact analysis documents.
- Analyze commercial projects/products & services deliverables and provide appropriate feasible technical solutions in cooperation with all project stakeholders.
- Translate business requirements and business needs into technical specifications.
- Owns the technical solution during the various project phases and ensure that all concerned technical resources are used efficiently to enhance project performance and increase project quality.
- Drive and manage technical solutions end to end including planning and implementation during project life cycle.
- Work and co-ordinate with technical teams, third parties and vendors to realize and deliver the commercial requirements.
- Provide post-launch assessment and reports for the commercially launched products and services.
- Leading ideas from proof of concepts/prototype phase to revenue bearing products.
- Participate in producing and responding to the required RFP/RFIs and assess the technical & commercial suppliers' response and report vendors/suppliers evaluations to the upper management.
- Handle and control project scope, time, quality, risk and communication during project life cycle.
- Propose new services/ideas/initiatives to commercial after performing advisory studies, attending workshops and trials to increase Etisalat revenue, Business opportunities, enhance Etisalat image and portfolio.
- Integrate, handle and control third parties products & services and provide high quality of service and provide appropriate SLA.
- Coordinate the execution of user acceptance testing (UAT), provide test scenarios and facilitate problems resolution to launch a “bug free” products and services. Integration, testing, approval and acceptance for different terminals (Mobile devices, USB modems, ADSL routers, M2M devices, Wireless Gateways, Enterprise CPEs …).
- Prepare engineering documents, procedures, test cases and solutions for terminals validation process.
- Troubleshoot, report and follow up issues that appear during terminals acceptance phase using different troubleshooting tools i.e. QXDM, BBSWL.
- Improve existing testing reports and develop new ones, according to the technical requirements.
- Supported Creation and Implementation of etisalat Terminals Lab.
- Issuance of terminals analytics dashboards for different terminals KPIs.
- Designs and maintains in-life updates for technical details on services flows.
- Evaluates options for technical evolutions on services flows.
- Organizes and participates in testing for new technologies evolution i.e. IPv6, LTE, Wi-Fi calling etc.
- Illustrate RFPs/RFQs for different new terminals.
- Illustrate and prepare full technical acceptance test for telecom terminals with latest technologies to be introduced to the market.
- Align with new terminals technologies according to OEM and chipset vendors’ roadmaps.
- SPOC of etisalat Misr with GCF organization.
- IN integration from Alcatel OSP2.3 to Ericsson charging system CS3.0.
- Tracing, analysis and troubleshooting of GSM traffic cases (using K15 protocol tracer).
- O&M and Support for the different charging system nodes.
- Supporting monitoring team to supervise and to provide daily statistics for all CS nodes.
- Integration of charging system nodes within OSS.
- CCN (Charging Control Node):
- Installation, commissioning and integration of CCN.
- Configuration and management of VIP and SCTP FE for Diameter and SIGTRAN.
- CCN Hardware and Software acceptances.
- Perform DBN, Disk DBMS, File Server and IO backup and restore.
- Generation and analysis of traces and statistic reports on CCN.
- ICPs, PCs and EPs deployment on CCN.
- CCN O&M using (CCN manager, TelORB manager, SS7 manager, LAD, LND & Log Queries).
- SDP (Service Data Point):
- Installation, configuration and Integration of SDP.
- Service Class administration.
- Selection Tree administration (Tariff Structure, Bonus Structure, DA Structure, Accumulators Structure, Account Management Structure, USSD Text Message Structure, Community Structure, Number Normalization Structure).
- VS (Voucher Server):
- Performing voucher generation, loading and purging.
- Generation of voucher distribution and voucher details reports.
- VS O&M.
- AIR (Account Information & Refill) & AF (Account Finder):
- AIR and AF HW and SW installation.
- Managing the SDP/MSISDN addition and removal from the AF.
- MINSAT:
- Handling MINSAT customer care and statistics modules.
- SunMC (SUN Management Center):
- SunMC server installation, configuration and acceptance.
- SunMC agent installation and configuration on all installed SUN nodes (SDPs, AIRs,
VSs, MINSAT and EMM).
TTSL Capacity expansion Project - India (Mar 2005 to Jun 2005) - On Job Training
- Assistance for 2 IN R2.3.08 platforms Installation, acceptance & commissioning.
- Assistance for the Integration in TTSL network environment.
Mobinil network Project - Egypt. (July 2005 till August 2005)
- Participating in the installation, acceptance and commissioning for the City Zone service.
- Participating in the Oracle DB extension for Chain B.
Spacetel Yemen - Yemen. (August 2005)
- Time reset and NTP synchronization for the OSP R2.3 live platform.
- Addition of 2 Hard disks to the shared domain on the PSMF.
MTN SriLanka - SriLanka. (September 2005 - January 2006)
- IN extension from 405 CAPs to 700 CAPs.
- Platform extension: internal PPS Oracle Database migration on new SDPs.
- IN R2.3 maintenance and Customer technical support.
Mobinil Network Project - Egypt (February 2006 - December 2006)
- Outsource for Mobinil as IN/VAS Operation engineer.
- Implementing promotions and Recycling subscribers.
- SS7 elements implementation and configuration.
- Checking and monitoring the OSP and C&C systems performance.
- Checking OSP and C&C platforms backups.
- Loading and deleting vouchers.
- Participating in maintenance activities and technical support tasks for Mobinil platforms.
- Installation of E-topUp service for CityZone platform.
- Fraction Of Piaster project deployment for ALO, CC & CityZone platforms.
- CityZone extension project: Internal SDP migration of some selected accounts & eaccounts on a new SDP.
Roshan Project - Afghanistan (January 2007 - September 2007)
- Migration HP PPS 4.2.2 to SUN PPS 4.3.2 (Accounts + Vouchers).
- Platform extension: SUN PPS 4.3.2 from 1.4 M subs to 1.8 M subs.
- IN R2.3.08 maintenance and Customer technical support.
- Responsible for designing and monitoring network performance for the company and its customers.
- Responsible for routers configuration, troubleshooting and fine tuning.
- Provide support to all communication issues regarding the company LAN/WAN environment.
- Generate monthly reports to show the communication links performance during the month and suggest any required upgrade according to links utilization.
Certified for achieving the mini MBA qualification with A+ degree in the following topic areas:- - Management. - Marketing. - Human Resources. - Accounting and Finance.
lnformation Technology Diploma
Bsc. in Telecommunication and Electronics. Electrical Engineering Dept. Communications Sec. - Graduation Date: June 2003. - Grand total: Very Good. - Bachelor project:- “Image and video Processing for Next Generation Mobile.” Under Supervision of Prof. Dr. Said El-Khamy. Graduation project Degree: Excellent.