Logistics and Operations Head
Turquoise Mountain
Total years of experience :13 years, 4 Months
• Provide logistical and administrative strategic planning and support for Turquoise Mountain Jordan.
• Acting HR focal point.
• Drafting and revising policies and procedures as needed for streamlining Logistics and Operations procedures.
• Track the performance of the Logistics and Operations Department as per the company’s vision and period requirements.
• Manage and review maintenance contracts and overall responsible for department expenses.
• Continuously assessing and reviewing the department overall work quality.
• Work with Country Director in setting strategy for the current and next period from Logistics and Operations point of view.
• Identify logistical and operational process flaws and plan appropriate solutions.
• Collaborate with other departments to ensure the optimal support provided as well full understanding the department duties and operations flow.
• Analyze department operations and provide suggestions that enhance the department overall performance.
• Officially represent TM and follow-up with government officials any of TM administrative requests.
• Periodic reviews of logistics and operations databases and filing systems.
• Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
• Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs.
• Prepare periodic operations reports.
• Resolve issues with suppliers and ensure no complaints remain unsolved.
• Provide the needed logistical support as needed for T.M. Jordan staff.
• Organize trips, pick-ups, housing, cars, and visa applications.
• Support Finance Team in collecting and filing receipts and expenses form.
• Arrange for and track the logistical movement of national and international shipments (from Amman and other cities).
• Arrange for pick-up and delivery of products from and to production workshops.
• Provide local and international clients with order quotations and invoices in collaboration with the Design and Production team.
• Support the Design and Production team on additional tasks as assigned.
• Manage the maintenance, preparation and routing of purchase orders.
• Responsible for checking both quantity and quality of consumer good before, during and after moving the products.
• Collect quotations from various suppliers as needed for purchases.
• Advise on the best deal of price and quality for TM needed purchases and services.
• Identify logistical problems and plan appropriate solutions.
• Maintain an appropriate logistic database.
• Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
• Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs.
• Ability to work with little supervision and track multiple processes.
• Prepare accurate reports for upper management.
• Keep logs and records of warehouse stock, executed orders etc.
• Plan and track the shipment of final products according to customer requirements.
• Implementation and accountability of transparent supply chain procedures.
• Maintain a flawless supply of stock under all circumstances.
• Implementing mission supply/ ICT/ TechLog and maintenance policies in the project.
• Respond to the project’s rapid developments in a timely manner.
• Monitor Stock consumption, and place replenishment orders to ensure rupture-less supply.
• Prepare and submit reports for: logistics, transportation, communication, construction, maintenance and supply activities.
• Support the HR administrative processes related to logistic in the project.
• Follow up with drivers in the base regarding the maintenance needs of the vehicles, communicate those need to person in charge.
• Supervise the storage, packing and management of stocks, analyse stock with focus on ruptures, excess stocks, expiring stocks and provide proactive solutions.
• Ensure stock is stored correctly.
• Supervise the physical quarterly stock inventory. Prepare inventory report.
• Commit and comply with the organization gender, age and diversity principles & policies.
• Support on the implementation and the promotion of gender, age and diversity principles through daily activities.
• Ensure Supply Chain teams are equipped to operate independently whilst maintaining accountability.
• Support Programs Managers in utilizing resources, ensuring Logistics team is staffed and equipped appropriately.
• Assessing and developing the capacity of the Supply team. Participate in identifying new posts, designing realistic job specifications, conducting recruitment and appraisals, and offering general management support in effective team-building.
• Conducts training and knowledge management needs assessments contributing to Strategic objectives.
• Plans, coordinates, administrates and evaluates all aspects of preparation & needs-based training for new and existing staff of the Logistics Department.
• Follows, supports and guide staff professional development and contribute to the definition of their development plans.
• Plan and supervise the implementation of HR associated processes (recruitment, induction, evaluation, development and communication) of the staff under his/her responsibility to improve people capabilities.
• Coordinate and supervise procedures for controlling overtime, holiday, as well as developing leave overview to meet the legal requirements.
• Prepare administrative contracts of the project as in construction, maintenance and rent.
• Supervise finance related activities in the logistics department.
• End responsible, in close collaboration with the logistics coordinator, for the implementation of the mission’s policies in regards to technical logistics.
• To ensure timely and efficient support in installation, maintenance and rehabilitation works in the project site are provided.
• Perform first- line support tasks for project ICT Equipment and infrastructure.
• Supervise the management of vehicles and movements.
• Management and implementation of security and safety regulations and procedures in accordance with the local security plan/SOP.
• Oversee the conditions of acceptance of stock shipped to the base.
• Plan and discuss logistics risks with management and other departments prior to its happening to prevent/ minimize the effects resulted from these risks.
• Screening, follow-up on all repair and maintenance works and guaranteeing that repairing and maintenance is done within deadlines according to SOP’s·
• Centralize all supply requests from departments, and processes them accordingly.
• Ensure the check-up, follow-up, and proper filing of all administrative documents for any activity.
• Supervise and manage the storekeepers, Logistics base officers and drivers in the project, and maintain uninterrupted operations of logistics.
1. Developing, applying and maintaining quality standards for products and software development processes.
2. Developing and executing software test plans.
3. Analyzing and writing test standards and procedures.
4. Maintaining test documentation of test results.
5. Analyzing test results and recommending corrective actions.
6. Prepare test environment and build software form source code.
• Applying and maintaining quality standards for products and software development processes.
• Developing HW/ SW test plans and.
• Preparing test environments.
• Executing software test plans.
• Building software from source code.
• Preparing packages and SPs for customer sites.
Network Design, Testing and Maintenance. Fiber-Optic cabling, Splicing, Jointing and Testing.
Industrial Engineering - Engineering Management - Logistics and Supply Chain
2006 - 2011 Jordan University of Science and Technology BSc. Computer Engineering.
2004 - 2006 Irbid High School.
