brand manager (Gloria geans )
al badad
Total years of experience :10 years, 11 Months
super vision follow up marketing plan training document
Monitoring the staff and preparing their schedule as well
Checking orders for food and beverage
Monitoring the quality of food and service
Provide the senior management with weekly and monthly reports about the update of the work
Monthly stock inventory
Maintain the highest standards of hygiene and cleanliness at the outlet.
3) Blue Fig restaurant and café - Outlet Manager. 1-10- 2007 until 2-4-2009 Amman -Jordan
Responsibilities:
Floor supervision and store management
Monitoring the staff and preparing their schedule as well
Checking orders for food and beverage
Monitoring the quality of food and service
Provide the senior management with weekly and monthly reports about the update of the work
Monthly stock inventory
Maintain the highest standards of hygiene and cleanliness at the outlet.
Dealing with suppliers
Carry out administration paper work
4) Four Seasons Hotel - Room Keeper (room service). From : 1-11-2006 until 26-6 2007 Amman - Jordan
Responsibilities:
Greet and welcome guests upon arrival
Set up the luggage trolleys
Deliver the orders to the required room
Answer the phone calls and transfer to the concern room
Fill up the mini bar fridge
5) Starbucks Coffee - Barista. From 7/2004 until 2/2005 Kuwait. Then I transferred to Star Backs Jordan
from 1/3/2005 until 31/12/2005 - Training lead barista.
Responsibilities
Take orders and serve all food and beverages according to the standards.
Maintain hygiene and cleanliness at the outlet.
Provide efficient service to ensure customer satisfaction by being friendly and courteous
Prepare coffee and cold drinks
Coffee testing presentation between the stuff
Handling the cashier by arranging cash in staff and cash out staff in addition to cash inventory
Put up the duties for the partners.
Follow up the quality of service which presented for the customers
Handel staff and customer complaints and solve problems
Provide the senior management with weekly and monthly reports about the update of the work
until 04-30-2015. USA-California.
Responsibilities:
Ensure that restaurant operate efficiently by doing the following:
Maintain high standards of food, service and health.
Combines strategic planning day-to-day management activates, such as shift outline organization, depending on the nature of the outlet.
Preparing reports and the end of the shift/week including staff control, food control and sales
Setting budgets and /or agreeing them with senior management
Coordinating scheduled shifts for the staff.
Organizing and supervising the shifts of kitchen, waiting and cleaning staff
Responding to customer complaints
Meeting and greeting customers and organizing table reservation
Planning and coordination menus
Check stock and ordering supplies
Preparing cash drawers and providing petty cash
Helping in any area of the restaurant as required .
welling to learn new aspects of the job Initiative and pleasing personality smart and hard worker with ability to work under pressure Creative, innovative thinking and ability to express ideas Mature ethics and values Training Course Starbucks Coffee (Kuwait) – Barista training Program.