Sales Manager
RAK Logistics
Total years of experience :15 years, 0 Months
• Develop a sales strategy to achieve organizational sales goals and revenues.
• Oversee the activities and performance of the sales team.
• Monitor the achievement of sales objectives by the sales team.
• Responsible for obtaining profitable results through the sales team by developing the team through motivation, counselling, skills development and services knowledge development.
• Manage the selling process to external customers, including pricing contract negotiations.
• Maintain relationships with top accounts and participate in sales calls.
• Manage and coach sales team to optimal performance including setting account strategies creating account plans, proposal development, negotiation and service delivery
• Set goals with the team and track progress using KPIs and take corrective action where necessary.
• Proactively search, qualify, develop and engage into new customer relationships.
• liaise with other company functions to ensure achievement of sales objectives
• Manage a portfolio of key accounts.
• Maintain continuous contact with the overseas principal/agent and see that their requirements are met
• Meet periodically with Airlines, Shipping Lines, Transporters and Sub-contractors
• Lead the operations of projects, coordinate with all parties involved in projects to make sure work executed as planned to meet deadlines
• Maximize profitability through efficient customer service, effective and prompt communication and follow-up on all pending customer matters
• Monitor KPIs and ensure accurate record keeping of all operational documents
• Set goals with the teams and track progress using KPIs and take corrective action where necessary.
• Ensure that freight is moved safely and in timely manner utilizing appropriate equipment and tools.
• Maintain relationships with top accounts and participate in sales calls
• Responsible for obtaining profitable results through the sales team by developing the team through motivation, counselling, skills development and services knowledge development.
• Manage the selling process to external customers, including pricing contract negotiations
• Maintain relationships with top accounts and participate in sales calls
• Manage and coach sales team to optimal performance including setting account strategies, creating account plans, proposal development, negotiation and service delivery
• Set goals with the team and track progress using KPIs and take corrective action where necessary.
• Proactively search, qualify, develop and engage into new customer relationships
• Keep team pipeline full of key target accounts and monitor progress of targeting them
• Appointment schedule, personal meet up with customers to review service requirements, determine available opportunities.
• Present and sell company Freight forwarding services (FCL-LCL-A/F-L/F-Customs clearance to current and potential clients
• Conduct sales presentations by meeting with current customers on a day to day basis.
• Design and presents certain company presentations focused mainly of the services while on site.
• Serve as the middle man or the point person between the company and the customers to give current updates on the condition on pricing, service and latest service release launches.
• Generate and develop non customer business accounts to increase sales mainly through the use of cold calling.
• Update all current customers on the improvements done to certain products as well as the changes and enhancements undertaken.
Sales Executive at Mediterranean Shipping Company S.A. `Shipping line engaged in Worldwide Container Transport`
• Present and sell company products and services to current and potential clients.
• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
• Follow up on new leads and referrals resulting from field activity.
• Identify sales prospects and contact these and other accounts as assigned.
• Prepare presentations, proposals and sales contracts.
• Develop and maintain sales materials and current product knowledge.
• Establish and maintain current client and potential client relationships.
• Manage account services through quality checks and other follow-up.
• Identify and resolve client concerns.
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
• Coordinate company staff to accomplish the work required to close sales.
• Other duties as assigned.
• Present and sell company products and services to current and potential clients.
• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
• Follow up on new leads and referrals resulting from field activity.
• Identify sales prospects and contact these and other accounts as assigned.
• Prepare presentations, proposals and sales contracts.
• Develop and maintain sales materials and current product knowledge.
• Establish and maintain current client and potential client relationships.
• Manage account services through quality checks and other follow-up.
• Identify and resolve client concerns.
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
• Coordinate company staff to accomplish the work required to close sales
Ecu line Jordan. Sales Representative.
• listening to customer requirements and presenting appropriately to make a sale
• maintaining and developing relationships with existing customers in person, and via telephone calls and emails;
• arranging meetings with potential customers to prospect for new business
• acting as a contact between a company and its existing and potential markets
• negotiating the terms of an agreement and closing sales
• gathering market and customer information;
• representing the organization at trade exhibitions, events and demonstrations.
• challenging any objections with a view to getting the customer to buy
FedEx Express -Jordan Business development executive:
• Maintain existing account customer base to develop and increase performance.
• Prepare and submit daily sales reports.
• Preparing and formulating sales contracts.
• Ensure sales revenue targets are met.
• Maintain and update client data files and review contracts regularly.
• Identify competitor weakness and capitalise in some for the promotion of FedEx service.
• Following up and calling existing customer and potential customer as per cycle standards.
• Ensure validity of all sales acquiring authorisation from Sales & Marketing Manager.
• Attending all courses / meetings whether in Jordan or externally situated.
Specialized skills & languages
• Excellent command of Arabic and English written and spoken
• excellent command in computers (windows, MS office, software applications)
• Excellent communication and operations coordination skills.
• Negotiation. Sales Management, skills and meeting deadlines.
• Self motivated, assertive, initiative, and able to work under pressure.
Education - Aug 2008, B.A in Marketing - Yarmouk University, Jordan