Administrative Assistant
T.B.C.C
Total years of experience :22 years, 11 Months
Administrative Assistant.
Tom Baker Cancer Center (T.B.C.C) Sep 2008 to till date
•• Maintaining chart management duties for all patient records for the clinical areas within TBCC and Holy Cross site.
Trained for Netcare, Clinibase, SCM, Power track, File tracker, assembly, release of information and coding.
•• Management of health information/informatics and record to ensure content compliance, and availability for patient care, research, and administrative purposes in accordance with HIM standards.
•• Analytical skills to collect information from diverse sources apply professional principles in performing various analysis and summarize the information and data in order to solve problems or design relatively complex systems and programs. Maintain chart pull lists for the Day Care/ Out Patient unit.
•• Oral communication skills in order to effectively deal with conflicting views or issues and to mediate fair solutions. Written communication skills to propagate information to pharmacy personnel and other healthcare professionals on medications, patient care and organizational issues. Retrieves and transfers patient records from health records to the Out Patient Unit, Day Care Unit. Clinical Trials, Radiation Therapy, Cancer Registry, Radiation Oncology etc.
•• Perform chart management back-up duties for absence in other areas as required.
•• Responsible for providing a variety of clerical and receptionist functions, complaint with established Alberta heath service policies and procedure.
•• Provides coverage for staff on vacation & sick leave.
•• Answers call from clinical team members and healthcare units or facilities, different units of T.B.C.C. and directs appropriately on a regular basis.
•• Ordering and distribution of offsite patient charts whenever necessary.
•• Performs other duties as required by Manager, Patient Information Access, Standards and Services.
WORK EXPERIENCES
Assistant Aug 2008 to Sep 2008
London drugs, Pharmacy NE
Assistant Feb 2008 to Aug 2008
McKesson Pharmaceuticals Canada Calgary
Pharmacist in Charge. Sep 2005 to Jan 2008
Mubarak Pharmacy &Store, Alain, U.A.E.
Pharmacist in Charge. Nov 2001 to Nov 2004
N.N.M.C. Pharmacy, Abu Dhabi, U.A.E.
Pharmacist in Charge. Mar 1999 to Nov 2001
Al Rahhab Pharmacy, Abu Dhabi, U.A.E.
Pharmacist in Charge June 1996 to June 1998
St. Jude's Hospital, Ayarkunnam, Kerala
Responsibilities: •• Experience in Pediatrics, General, I.C.U. Women's health, Critical Care. Planning and implementing policies, procedures, and daily operations. Strong track record in establishing and maintaining effective working relationships with internal and external stakeholders. Coordinates volunteers for the Health Centre programs and projects including: Pastoral care, Lifeline, Foundation and Patient Comfort Services.
•• Managing staff, preparing work schedules, assigning specific duties and act as a central point. Interpersonal skills in order to manage the pharmacy staff members under supervision as well as to interact effectively with prescriber, nursing and other healthcare personnel within the hospital.
•• Experience in a management role in Seniors Health operations. Working knowledge with children and families. Acted as a central contact for the clinical team for designated project communications, correspondence and associated documentation. Assist CRS/iCRS, CRAs/iCRAs and RSU with preparation, handling and distribution of Clinical Trial Supplies and maintenance of tracking information.
• Proven ability to promote partnerships and to achieve organizational goals within an organization and ideally managing within a unionized sector. Ability to foster a climate of cooperation amongst, and build solid relationships with public agencies, government, committees and other partners. •
•• Reviewing financial statements, sales reports and other data to measure achievement and to determine areas needing coast reduction and improvement.
••Conducting performance reviews.
•• Handling Company patient and submitting Medical Bills to Account Dept.
•• Handling patients of Major Insurance Companies, Well known about their Exclusions, Discount Rates, Approval requirements.
•• Familiar with normal Microsoft office programs and accounting software
•• Knowledge of retail math and operational skill and analysis
••Reviewing patient charts &in all major department and consulting with medical teams to optimize drug therapy.
Medical Rep/Chemist June 1990 to June 1998
Kokad Pharmaceuticals, Kerala. India
Proven sales record. Maintained up-to-date and accurate records for the territory and supplied these punctually, in line with management requirements.
Strong planner and have good business management skills.
Excellent clinical and commercial understanding. Attended trade exhibitions, seminars, workshops.
MEMBERSHIP
Indian Pharmaceutical Association.
Kerala Pharmacy council.
Karnataka Pharmacy Graduates Association.
U.A.E. Pharmacist Association.
U.A.E. Ministry of Health Pharmacist License.
Kerala state pharmacist license.
1. Student, Health Information Management. Canada 2. Conflict management. 3. Secretarial clerical administrative Course, Calgary. Canada 4. Advanced Medical Terminology Aug 2009. Mount Royal College.. Canada
5. B.PHARM 1996. MANGALORE UNIVERSITY, INDIA.