store manager
Alshaya trading company
Total des années d'expérience :13 years, 4 Mois
EMPLOYMENT HISTORY
Alshaya Trading LLC 2001 to 15th June 2011
Store manager
Principal Accountabilities
Sales: Maximises sales and exceeds store budgets, achieved through effective and continuous space, stock and seasonal management, and highest possible levels of customer service
Customer Service: To ensure high standards of customer service is delivered by the entire team to both external and internal customers.
Visual merchandising: Drives highest possible standards of in-store visual impact. Ensures brand/layout guidelines are being correctly followed to deliver brand values and ensure corporate ’handwriting’ is evident in presentation. In conjunction with visual merchandising team, ensures up to date ‘look’ to window displays. Drives sales floor presentation and housekeeping/recovery principles to the highest standard by regular walk through and corrective action/coaching.
Stock Loss: Ensures store achieves defined stock loss targets. Ensures store accurately carries out all loss prevention activities as defined by their stock loss action plans. Constantly seeks to improve staff awareness of stock loss issues. Actively seeks out and implements any additional opportunities to reduce stock loss.
Administration: Ensuring the store is fully compliant with all required administrative procedures according to company guidelines and within deadlines. Ensures an effective communication of issues and ideas between store and operational management.
Training & Development: To ensure that all new staff are fully trained and developed in order to carry out their duties according to agreed policies and procedures in relation to the operation of tills, customer service, merchandising, stock loss etc. and those they perform tasks accurately, efficiently and flexibly as possible.
Health & Safety: Ensure the health & safety policies and procedures are followed in-store.
Write letters
Arrange meetings
Filling
Handling incoming calls
Responsible for providing good customer service
Excellent knowledge about promoting of products and providing details of the
Product.
Responsible for cash counter and all the cash.
In charge of the stock transfers.
In charges of the shop in most absence of Manager.
O Level educationed attained mean grade of C-
In two years course I have under go several training thats include: Typing Business English Office practice/Managment