Talent Aquisition Consultant
Dubai Holding Group
Total years of experience :14 years, 6 Months
• Handle end - to end talent acquisition cycle across Dh entertainment in line with Business Growth plans and aspirations.
• Ensure the completion of Hiring and acquisition Plans within agreed timelines / SLAs.
• Ensure compliance with DHE policies and procedures across the full recruitment Cycle.
• Support on the sourcing and attracting candidates, using databases, social media, job portals, etc.
• Conducting interviews and filtering candidates for open positions.
• Draft and review employment contracts for new hires
• Provide concise and valuable interview Feedback for line managers to assist them in hiring the best candidates.
• Prepare regular reports to provide the management with updates on talent acquisition activities.
• Build strong relationships with line managers and business leaders to understand and meet their respective teams or division’s hiring needs.
Enhance the company’s human resources department by planning, implementing, and evaluating employee
• relations and human resources policies, programs, and practices
• Assist and liaise alongside all Human Resources functions including but not limited to government relations, payroll,
• learning and development, HR services, and legal department to ensure compliance of local employment laws
• Source Screen and Arrange for shortlisted candidates to take relevant assessments, mark and record results accurately to contribute to the recruitment decision.
• Process full offer packs to candidates when all recruitment checks have been satisfied.
• Arrange interviews of applicants with the HR Manager and head of departments.
• Support the hiring process by sourcing candidates, performing background checks, assisting in shortlisting
• Perform all jobs related to licensing requirement and ensure that daily assignment is performed professionally and in timely manners according to the standards.
• Achieve processing of new and renewal of staff’s Licenses within the given timeframe.
Create and execute plans to attract new talents
• Recruiting staff: Post job adverts, prepare job descriptions, scan
applicants CVs, call qualified applicants to schedule interview, conduct job interviews, schedule training sessions for new employees and receive their legal documents,
• Create and manage employee files
• Employee relations: handle employees’ emails, receive
schedule exceptions, send schedule exceptions to managers, schedule meetings with employees with violations, communicate warnings and penalties, handle employees’ conflicts, manage employee’s leaves, etc.
• Prepare staff handbook
• undertake regular job offers review
• Administer payroll and maintain employee record
• Determine Salary level for new hired employees
• Distribute monthly salary.
• Performance management: Check complaint reports from
marketing and customer service officer, review employee performance assessment report, visit employees on the floor
upon administration request, improve employee performance
and productivity
• Employees safety and welfare and NSSF
• Ensure that company is in accordance with labor law
• Work with company lawyer on new contracts.
Establishing and developing professional rapport with companies and human resource department.
• Preparing recruiting strategies.
• Analyzing the demands of client companies.
• Interacting with client companies to understand technical
requirements.
• Establishing a network in marketplace.
• Achieve staffing objectives by recruiting and evaluating job
candidates, advising managers.
• Establishing recruiting requirements by studying organization
plans and objectives.
• Building applicant sources by researching and contacting
colleges, recruiters, media, and internet sites. Providing
organizations information, opportunities, and benefits.
• Determining applicant requirements by studying job
description and job qualifications.
• Attracting applicant by placing job advertisements;
contacting recruiters, using newsgroup and job sites.
• Arranging interviews between the client companies and
selected candidates.
• Evaluating applicants by discussing job requirements and
applicant qualifications with managers; interviewing
applicants.
• Accomplish human resources and organizations mission by
completing related results as needed
• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepares employees for assignments by establishing and conducting orientation and training programs.
• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline
employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Maintains historical human resource records by designing a filing and retrieval system, keeping past and current records.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Completes human resource operational requirements by scheduling and assigning employees, following up on work results.
• Maintains human resource staff by recruiting, selecting, orienting, and training employees.
• Maintains human resource staff job results by counseling and disciplining employees, planning, monitoring, and appraising job results.
• Maintains the work structure by updating job requirements and job descriptions for all positions.
After sales coordinator:
• deal directly with customers
• respond promptly to customer inquiries
• handle and resolve customer complaints
• obtain and evaluate all relevant information to handle inquiries
and complaints
• perform customer verifications
• direct requests and unresolved issues to the designated
resource
• record details of inquiries, comments and complaints
• record details of actions taken
• communicate and coordinate with internal departments
• follow up on customer interactions
Call Center Agent:
• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information, confirming pricing.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards
and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions;
participating in educational opportunities.
• Accomplishes sales and organization mission by completing
related results as needed
