Sr. QMS & Risk Assmnt. Consultant
Zuhair Fayez & Partners
Total years of experience :43 years, 8 Months
- Organization Development & IMS consultation activities for different contracted municipals, i.e Riyadh. Madina, etc.
Activities include:
“Design, preparation & implementation of TQM.
- Pre-assessment Audits for implemented QMS as a prerequisite for ISO certification
- Achieving QHSE & Org. Dev. Consultancy including “Design, preparation, implementation and ISO certification for clients mainly for various municipalities.As well as internal support which include Internal Quality Auditing and other related consultancy services for the company and projects.
- Develop, Plan, Supervise & coordinate program QA/QC activities,
- Develop PQPs & proper site monitoring to achieve client satisfaction.
- Coordinate with sites QA/QC managers/staff to analyze performance and indicators for action .
- Review & report projects KPI’s .i.e. Int. & External Audits & relevant performance measures.
“Organizational & Constitutional Dev.Project.
Org. & Tech. Dev. Project - Riyadh Municipality - OMGD activities, include:
- PMO / IMS Establishment, Implementation & Operation.
-TQM Design, Implementation, pre-assessment audits & ISO Certification
- DMS and others.
- IMS/PMO & Org. Dev. practices
- Design, Preparation.& Management of QMS, PQP
- QMS pre-assessment and ISO certification process.
- Int. Auditing of Project & Departments Activities.
- Change Management programs & Training.
- Process re-engineering
- Preparation of key performance Indicators (KPI's)
- Preparing Periodical Management Review Meetings
- Adopting Corrective / Preventive Measures.
- Rectifying Customer Complaints,
- PMO /TQM & Org. Dev. practices
- Prep.& Management of QMS, PQP
- Int. Auditing of Project & Departments Activities.
- Change Management programs & Training.
- Process re-engineering
- Preparation of key performance Indicators (KPI's)
- Preparing Periodical Management Review Meetings
- Adopting Corrective / Preventive Measures.
- Rectifying Customer Complaints,
- PMO /TQM & Org. Dev. practices
- Prep.& Management of QMS, PQP
- Int. Auditing of Project & Departments Activities.
- Change Management programs & Training.
- Process re-engineering
- Preparation of key performance Indicators (KPI's)
- Preparing Periodical Management Review Meetings
- Adopting Corrective / Preventive Measures.
- Rectifying Customer Complaints,
- Preparation, implementation, management & dev., of quality System, PQP, Org. Dev.
- Conducing Int. Audits & Adopting Corrective/Preventive Measures.
- Updating & Dev, of Quality dcos.
- Preparing for Management reviews.
- Follow up & eclosure of customer complaints
- Liasion with external ISO bodies.
Dev. Plans & studies, evaluation &reporting of project/operations performance, etc.)
Planning: short, medium & long term dev. plans, Market Studies.
Forecasting projecting present & future demand.
operations, financial & commercial statistical analysis & periodical reporting to top management, Ministry of finance, Ministry of Transport and Donors.
Operations management, Planning,Feasibility analysis,statistics,Management strategies,service marketing,engineering accounting,logistics, etc..
•1979 CAIRO UNIVERSITY: BSC. BUSINESS ADMINISTRATION. •1982 WALES, U.K- WALES POST GRADUATE IN DEVELOPMENT PLANNING. •2005 USA - MASTERS "OPERATIONS MANAGEMENT". MEMBERSHIP: CHARTERED INSTITUTE OF QUALITY MANAGEMENT – UK. INTERNATIONAL REGISTER OF CERTIFIED QMS AUDITORS- IRCA-UK.