Nelaine Ann Salaga, SECRETARY

Nelaine Ann Salaga

SECRETARY

Interiors, Easa Saleh Al Gurg Group LLC

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Nursing And Health Sciences
Experience
13 years, 0 Months

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Work Experience

Total years of experience :13 years, 0 Months

SECRETARY at Interiors, Easa Saleh Al Gurg Group LLC
  • My current job since June 2014

abi
•Responsible for handling reception and secretarial works. Answer
telephones calls and respond to inquiries via telephone or email.
•Welcomes visitors by greeting them in person or on the telephone.
• Monitor and record operational daily, weekly and monthly reports
and schedules (Daily Monitoring, Consolidated Reports, Weekly
Reports, Sales Report).
• Responsible for keeping the monthly report records of sales team
(Customer Database, Customer Listening Post, Monthly Branch
Report, Online Orders)
• Responsible for putting the price tag and sales tag in the display
furniture items.
• Keep records of data entry, scan documents, emailing and filling.
• Responsible in registering customer complaints, follow up with
client and able to solve the problem with the help of my line manager,
head office and the factory.
• Record and register furniture manufacturing defect or damage by
sending the complaint to the factory or head office to inform the
supplier.
• Provide client and projects quotations (Curtain & Furniture
Quotations).
• Prepare special order, MRQ for projects external vendors and
mattress. Keeping them in record for reference.
• Assist the customer in fabric selection and send the inquiry to the
factory for quotation.
• Assist the Interior Designer in fabric selection for our projects. To
check with supplier the price and availability of the fabrics.
• Communicate with suppliers for fabric orders and inquiry. Request
for reservation of the fabric.
• Assist sales team associates in attending customer. Provide
general information to the client about our products and services.
• Responsible for keeping monthly inventory of office supplies and
placing MRQ orders for replenishment.
• In the absence of my colleague in the account, I am responsible in
handle payments, petty cash, and sending the daily reports to the
head office (Daily Monitoring Reports & Collection Reports).Maintain
and document all expenses from the petty cash ensuring all files are
up to date. Prepare bank deposits slip.

Secretary at Easa Saleh Al Gurg Group
  • United Arab Emirates - Abu Dhabi
  • My current job since June 2014

•Responsible for handling reception and secretarial works. Answer
telephones calls and respond to inquiries via telephone or email.
•Welcomes visitors by greeting them in person or on the telephone.
• Monitor and record operational daily, weekly and monthly reports
and schedules (Daily Monitoring, Consolidated Reports, Weekly
Reports, Sales Report).
• Responsible for keeping the monthly report records of sales team
(Customer Database, Customer Listening Post, Monthly Branch
Report, Online Orders)
• Responsible for putting the price tag and sales tag in the display
furniture items.
• Keep records of data entry, scan documents, emailing and filling.
• Responsible in registering customer complaints, follow up with
client and able to solve the problem with the help of my line manager,
head office and the factory.
• Record and register furniture manufacturing defect or damage by
sending the complaint to the factory or head office to inform the
supplier.
• Provide client and projects quotations (Curtain & Furniture
Quotations).
• Prepare special order, MRQ for projects external vendors and
mattress. Keeping them in record for reference.
• Assist the customer in fabric selection and send the inquiry to the
factory for quotation.
• Assist the Interior Designer in fabric selection for our projects. To
check with supplier the price and availability of the fabrics.
• Communicate with suppliers for fabric orders and inquiry. Request
for reservation of the fabric.
• Assist sales team associates in attending customer. Provide
general information to the client about our products and services.
• Responsible for keeping monthly inventory of office supplies and
placing MRQ orders for replenishment.
• In the absence of my colleague in the account, I am responsible in
handle payments, petty cash, and sending the daily reports to the
head office (Daily Monitoring Reports & Collection Reports).Maintain
and document all expenses from the petty cash ensuring all files are
up to date. Prepare bank deposits slip.

RECEPTIONIST/WAITRESS at Silsila Holding Company LLC
  • April 2012 to April 2014

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• Greeted visitors, assessed needs and directed to appropriate
personnel. Answered telephone inquiries from clients, vendors
and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors a positive
impression of the company.
• Draw up client bookings for tables and ensure that tables are
set before clients’ arrival.
• Manage the front desk by receiving incoming calls, greeting
and attending to customers. Inform guests about the
availability of tables and direct them to the tables.
• Take orders from customers for food or beverages. Serve
food or beverages to right customer, prepare and serve
specialty dishes at tables as required.
• Check with customers to ensure that they are enjoying their
meals and take action to correct any problems.

Volunteer at Community Health Care
  • Philippines
  • January 2010 to January 2011

Monitor patient health and record signs. Record medical
history and symptoms.
• Adhered to strict safety measures by carefully determining
proper dosages before administering medications. Recorded
details regarding all therapies and to keep patient charts
updated.
• Provided basic patient care and treatment, such as
administering medication, tests, taking temperature and blood
pressure and dressing wounds.
• Explained course of care and medications, including side
effects to patients and caregivers in easy-to-understand terms.
• Supported diagnoses by taking blood, urine or sputum
samples from patients for laboratory testing.
• Communicated with healthcare team members to plan,
implement and enhance treatment strategies. Helped patients
complete day-to-day tasks, including bathing, dressing and
eating.
• Collaborated with medical team on evaluation of care plan
outcomes, implementing or adjusting interventions
accordingly.
Bachelor of Science in Nursing
Holy Child Colleges of Butuan, Philippines
a four-year degree program that teaches
students the necessary skills and knowledge
for health care. It revolves around four main
components; health promotion, disease
prevention, risk reduction, and health
restoration.

Education

Bachelor's degree, Nursing And Health Sciences
  • at Holy Child Colleges Of Butuan City
  • March 2010

A project or research study of a topic related to nursing practice that includes a problem statement, objectives, methodology methodology, and summary of findings.

Specialties & Skills

Modula 2
Library 2.0
Web 2.0
Enterprise 2.0
CUSTOMER RELATIONS
DATA ENTRY
DATABASE ADMINISTRATION
FILE MANAGEMENT
INVENTORY MANAGEMENT
LISTENING
MICROSOFT OFFICE
MICROSOFT WORKS
RECEPTIONIST

Languages

English
Expert

Training and Certifications

Performing under Pressure (Certificate)
Date Attended:
April 2021

Hobbies

  • Cycling
    Won 3rd Place in the competition. Cycling is fun as my hobby, it promotes good health and physical fitness.