Service Engineer
Al Mazroui Medical and Chemical Supplies
Total years of experience :18 years, 2 Months
Major Activities
Servicing
• Performs inspection of assembled equipment, to ensure proper installation and test tasks.
• Performs inspection of all operating parts to ensure proper operation within expected tolerances.
• Tunes and troubleshoot equipment for proper operation.
• Performs routine maintenance on equipment.
• Executes preventative maintenance schedules with customer.
• Provides service and customer support during field visits or dispatches.
• Reports sales leads / market information to supervisor.
Customer Management
Comprehends customer requirements and make appropriate recommendations to supervisor
Management Reporting
Reports service/ maintenance schedule completion targets to the supervisor.
Working as a senior biomedical Asst, responsible for maintaining Medical Equipment’s Management System (MEMS) consist on technical inspection, maintenance (breakdown and preventive) of Critical care and Laboratory equipment’s, managing spares inventory and preparing medical equipment replacement plans. Responsibilities include technical inspection of incoming equipment, replacement planes. Carryout maintenance procedures and troubleshooting on sophisticated equipment. Coordination with users, suppliers and manufacturers regarding ongoing issues. Attend couple of overseas trainings on specialized and hi-tech medical equipment. Provided trainings end-users. Maintained all related documents and records on the base of AKUH (ISO 9001, 2000 and JCIA certified) quality polices.