IT PMO MANAGER
Arab Bank
مجموع سنوات الخبرة :15 years, 7 أشهر
Reportondeliveryofportfolio, programandITperformancetorelevant stakeholders. This includes project milestones, man-day capacity, and financials among other details
ManageITcapacityandskillrequirementstoexecutecurrentandfuture strategic projects
Participate in management governance structures, such as IT forum, program sub portfolios and quarterly reviews. Review status reports, change requests, and requirements documentation
Project Management Office Governance & Support for IT PDM's & EPMO:
a. Fulfillment of IT PMO assigned responsibilities as per EPMO Project Management Governance framework and within prescribed quality and effectiveness KPI's
b. Educate IT employees on project management policies and best practices and as per EPMO Project Management Governance framework.
Participate in project benefits realization process and resource optimization in alignment with latest COBIT 2019
CarryingouttypicaladministrativedutiesofExecutivePAsuchasfiling, people and meeting/telephone/ travel logistics, word processing, etc
In addition to PA responsibilities listed above which constituted 30
percent of overall responsibilities, also was responsible for below
important duties:
Communication with other entities to brief IT Head of day to day
outcomes
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Producing dashboards, reports and presentations for upper management
Arranging interviews, preparing hiring memos and interview reports
Coordinate weekly/monthly updates report with project managers that
are reviewed by IT PMO/CIO in terms of strategic and non-Strategic
projects
CoordinatetrainingcoursesforITdepartment
Preparing yearly event for COO and handling all logistics of it
Acting as knowledge manager as per COBIT 5 requirement to cover
BA01 Manage Knowledge Process
EXECUTIVE LEVEL ( For Directors & General Manager)
1.Maintaining a consistent administrative work flow for the board of directors and company, ensuring a smooth operations for the day-to-day business;
2.Handled routine enquiries and re-routing urgent matters for attention in GM absence;
3.Coordinate and schedule meetings and appointments for the General Manager, notify participants, prepare and arrange all necessary material or agenda for these meetings
4.Coordinate faculty, staff and temporary employee recruitment;
5.Manage outside vendors including shippers, couriers, postal service, IT systems consultants and
telecommunication services;
6.Attending and systematizing Board Meeting materials and correspondence;
7.Developed Archiving and document control procedures; handling contracts/agreements,
Minutes of Meeting and Confidential Information Agreement with third parties
8.Flight bookings and management
9.Accommodation bookings and management
10.Organization of ADG group functions
11.Organizing client meetings and client management
12.Attending client meetings at time to minute meetings
13. Distribution of minutes and documents
14. Retaining director information such as passports; photos; drivers licenses; copies of academic qualifications
GENERAL OFFICE DUTIES
1.Maintenance of marketing material including
•Slide shows
•Brochures
•Photo management
•Discipline material
•VR information
2.Fee proposals
•Standard
•Discipline
•VE
3.Specification management
4.Correspondence management
5.Stationary management
6.Printer and peripheral devices management
7.Weekly job meeting minutes
8.Human resource affairs and personnel files and records, CV
9.Time sheet creation and control.
Main Duties for IT QA:
1.Gather & document software requirements
2.Test software new releases
3.Prepare software User Manuals
4.Perform Technical Researches
5.Help develop internal administration software
1. Answering telephone calls by redirecting or taking forward such contact as appropriate.
2. Meeting and greeting visitors at all levels of seniority.
3. Maintaining diaries.
4. Arranging appointments.
5. Taking messages.
6. Typing/word processing.
7. Data management, filing and organising meetings.
8. Flight bookings and management
9. Accommodation bookings and management
10. Managing databases; handling correspondence.
11. Implementing and maintaining procedures/administrative systems.
12. Liaising with staff, suppliers and clients.
13. Comunication with other entities to breif the CEO of the day to day outcomes
14. Preparing correspondence on behalf of the CEO.
15. Make all the necessary arrangements and accompany the CEO, if it is required and ensure that it match the CEO requirements.
16. Filter emails, queries, phone calls, highlight urgent correspondence and print attachments and invitations to the CEO.
17. Ensure busy diary commitments, documents, and travel arrangements are managed effectively.
18. Manage the process of calling for briefing or following up on behalf of the CEO .
19. Prepare correspondence on behalf of the CEO, including the drafting of general replies.
20. Retaining director information such as passports; photos; drivers licenses; copies of academic qualifications
21. Minute general meetings as required and complete research on behalf of the CEO.
22. Producing documents, briefing papers, reports and presentations.
23. Taking notes and dictation.
24. Keep and retrieve files.
25. Ensure guests meeting with the CEO are well taken care of.
26. Other tasks assigned when required
