Account Manager
ISIT
مجموع سنوات الخبرة :14 years, 0 أشهر
• Managing, reviewing progress and delivering ongoing projects of existing clients within strict timelines.
• Conducting meetings with existing and potential clients to highlight our newly released products and solutions, aiming to constantly generate new business opportunities.
• Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients.
• Identifying accounts whose revenue may be shrinking so as to address any ‘at risk’ customers and reach out to these accounts to ensure they are retained.
• Providing consultancy and guidance on Hardware, Software products and solutions
• Dealing with various well known vendors and distributors in the market.
• Work and apply tender bids on Tijari (esupply).
• Constantly striving to leverage existing opportunities and branch into more than one Business Unit in the account.
• Building growth opportunities using the account planning process; actively managing planning process through scheduled reviews and updates.
• Handling the entry of opportunities in pipeline tools and updates them weekly.
• Working with the Marketing Manager on marketing initiatives in general and participations in events in particular
• Traveling to onsite inspection during the preparations of events to ensure the work is running smoothly and precisely within timelines.
• Supervise the inside-sales team with getting leads and using CRM.
• Outsource and recruit IT employees.
• Consumer Engagement and Media Planning; by ensuring strategic insights for brand activation are carried through to actionable and measurable plans with a special focus on the exhibition and events platforms.
• Coordinating events, meetings and participations in trade shows by identifying requirements, developing schedules and distributing assignments to the right team members in charge.
• Managing the marketing content on Social media pages, and that includes writing and proofreading copy, plus selection of visuals and packaging to be posted on regular basis.
• Working on E- commerce to upload the marketing activities and the ROI.
• Manage co-marketing budgets from vendors.
• Supporting the PR team to publish Asus products in websites, magazines, and newsletters.
• Distributors and dealers support.
• Market analysis reports of the performance of dealers and distributors.
Responsible for correspondences between the clients and the management of the office.
• Handling the job of translation the marine invoices and imported and exported scripts of products specifications.
• Handling the job of authentication of received good on vessels before transporting to the port.
• Provide the clients with support services in timely and accurate manner.
• Negotiate service contract and costs with clients as needed.
• Schedule regular client meetings and teleconferences to strengthen client relationships.
• Answer client calls and address their queries and concerns within the assigned timelines.
• Handling the correspondences with clients and suppliers.
• Organizing events and exhibitions.
• Preparing presentations, articles, press releases, and brochures.
• Handling the market research
• Managing and Updating information on Facebook.
Responsible for issuing applications for letters of credit and payments orders.
General trainee in car insurance department, home insurance department and life insurance department
Opening new customer accounts, dealing with customers’ queries face to face or over the telephone
Helping the customers at the counter, and learning about new processes and services about the loans in general
Trainee in the customer services section in the international desk.
Responsibility of the preparation of the applications for customer’s banking accounts.
Postgraduate Certification