Credit Officer
Trane (Ingersoll Rand)
Total years of experience :10 years, 3 Months
• Handling receivables of key accounts in the MENA region
• Implementing and stream lining the credit collection process
• Leading the monthly meetings with the sales team to determine credit management and payment forecasts
• Resolving billing issues if any and formulating structural solutions for long term resolution
• Reconciliation of SOA and creating monthly reports to discuss improvement in DSO and aging.
Responsibilities in essence
• Acquiring a thorough understanding of key customer needs and requirements, proactively communicating and delivering successful solutions to our customers
• Managing billing inquiries and creating structural solutions for billing related issues
• Reducing Debts and DSO to a Target Minimum per month. Ensuring all receipts and credits are correctly allocated.
• Resolving queries both internally and externally around outstanding invoices
• Actively leading process implementation projects along with the team
• Identifying opportunities for process improvements and conducting on-going root cause analysis
• Liaising with the sales team using generated report to determine credit management and payment forecasts
• Ensuring all prepared communications are accurately recorded and documented in a timely manner.
Other/Achievements
• Received a certificate for achieving the best ageing DSO for one of the top regional customers in the year 2016.
• Demonstrated pro-active approach towards personal development and raised team productivity by streamlining existing areas.
• Identifying and achieving measurable Wellbeing and CSR plans.
• Engaging employees and key stakeholders for the programs and activities.
• Initiating and coordinating special projects in coordination with other functions e.g. Corp Communication team.
• Revise / maintain all plans produced by Planners on a daily basis.
• Check schedules / contracts and alert Planner(s) to any differences between clients and audit managers.
• Coordinate, create, & distribute weekly agendas.
• Assisting the Marketing Manager at overseeing all communications, public relations and promotional activities selected to support the brand and marketing strategy.
• Coordinating with Marketing team, agency and all third party suppliers on day-to-day marketing activities, including all correspondence & office administration
• Exploring alternate Marketing channels to push Real Estate properties
• Monitoring marketing trends specific to the Real Estate industry
• Organising schedules and following up on PR bookings.
• Updating property listings on various property management websites/magazines.
• Keeping the marketing database up-to-date, importing, updating records and producing weekly/monthly reports.
• Monitoring stock levels in conjunction with the Marketing Manager and coordinating with the procurement department to order stock and manage any amendments.
• Assisting the CEO at conducting events and training exercises to facilitate business growth across various cultures, connecting the area’s businesses with the Americas, Europe, Asia, and Africa for optimal growth.
• Creating and managing project plans for various marketing and event activities.
• Providing support in social media and monitoring the process as needed
• Coordinating events and seminars by identifying, assembling, and organizing requirements.
• Assisting with flyers, leases, information, research, etc. as per CEO’s advice.
• Assess potential conference/sponsorship/speaking opportunities and liaise with relevant BD managers and/or partners across the firm to assess synergy with our business strategy.
• As guided, upload confirmed conference/sponsorship details online.
• PR Support: As guided, draft internal stories from press cuttings and keep the web team posted on the same.
• Communicating with target audiences and managing customer relationships.
CBSE All India Senior Secondary Examination - English 93%, Mathematics 81%, Business Studies 90%, Economics 61% & Accountancy 70%.
