IT Manager
Amwaj Services
Total des années d'expérience :22 years, 6 Mois
1. Amwaj Catering Services, Doha, Qatar (A division of Qatar Petroleum).
December 2009 - till date as IT Manager, Application Head & ERP Supervisor
Responsibilities include,
• Overall requirement study and implementation of a fully integrated ERP software.
• Design, implement and manage all the business related applications and software systems.
• Enforces the scope, deliverables and schedules.
• Interact with users, managers and service partners to coordinate the development.
• Work in conjunction with the business user to define project scope and project requirement.
• Conducting meetings and analyze goal objectives with the management and the ERP developers at various phases of the development.
• Organize and co-ordinates User Acceptance Test.
• Organize and participate in functional integration test between different modules.
• Conducted training for the end users and the management.
• Planning and implementing the different security levels of the ERP.
• Overall administration of the software and the database after the implementation.
• Preparing Business Inteligence reports as requested by the management.
• Involved into the preparation of departmental budget.
• Involved in the composition of IT Manual, Disaster Recovery Plan, Business Continutity Plan.
• Involved into the design of Asset Codification and Management.
• Hands on experience in supply change management.
• Very good experience in contracts and tender processing and comparision.
Projects Worked On,
• Network and Data Center Infrastructure & Migration from QP - Worked as the Project Manager for migrating the Network & Data Center infrastructure from QP.
• ERP Implementation - Co-ordinated and successfully implemented a fully integrated ERP solution for the company. The implemented modules include Procurement, Location Mangement, Finance & Sales Invoicing, Human Resources (HR/HCM), Quality Health Safety Envirionment (QHSE) & Receipe Menu Management (RMM).
• Reporting Portal for ERP - Design, development, implementation and support of a highly customizable web based reporting solution with drill down facilicy, for accommodating the reporting solutions for the ERP system, which has been extensively used by the employees in all the company locations around Qatar.
• Integrated Order Management System - Design, Development, Implementation and Support of an Integrated Order Management System for Amwaj Catering Services during the occasion of Arab Games held in Qatar.
• Point of Sales Software - Design, Development, Implementation and Support of a centralized point of sales software for the various café outlets of Amwaj Catering Services. It is being used in around 50 café outlets of Amwaj Catering Services around Qatar.
• Uniform Management System - Involved into the design, implementation and support of Uniform Management System.
• File Tracking System - Involved into the design, implementation and support of File Tracking System.
• Camp Management System - Involved into the design, implementation and support of Camp Management System.
• Vehicle Management System - Involved into the design, implementation and support of Vehicle Management System.
3. Codework Solutions (P) Ltd., Infopark, Kochi, Kerala.
August 2008 - November 2009 as Project Manager & Chief Technical Architect.
Unique experience of developing world class products starting from the scratch.
Responsibilities include,
• Requirements gathering, design and development.
• Managed projects as per Waterfall methodology.
• Identifying potential contingencies that may impact project delivery.
• Maintaining updated project reports and ensuring seamless communication with various project stakeholders, internal customers and senior business leadership teams.
• Achieving smooth & timely delivery of the applications through proper team management.
• Served as a Point of Contact for resolving all escalations and manage multiple teams of development/support resources, to deliver in accordance with agreed specification, design, plan, timescales, service level agreements and cost.
• Project initiation, planning, estimation, monitoring, configuration, time management, change management, managing risk areas and mitigation plans. Communicating with stakeholders throughout the project life cycle. Quality management. Project Closure analysis.
• Gathered documented and validated business requirements using various communication methods (interviews, meetings and facilitated sessions) to understand the business goals, objectives and strategies of the organization and to use that knowledge to help design and implement new systems that align with business vision.
• Prepared detailed report depicting a detailed, conceptual understanding of the business, a proposed design for the future state business model, and a solution for achieving that vision.
• Orchestrated onshore and offshore team members in improving process components; managed each project team while initiating planning, executing, controlling, and closing projects.
• Managed end-to-end projects to improve productivity, efficiency and reduce cost for Global applications as per the agreed scope, time and cost with maintaining quality of the product.
• Meet with customers for business requirement gathering, system analysis, design review and propose the technological solution for the system. Proven record in defining application development and support process within the team.
Responsible for architecting and implementing the below software applications.
• Job Card Creating System, for Fascine Fabs Limited.
• Printer Monitoring System, General Tool/Utility.
• Network Control Center, General Tool/Utility.
• Daily Stock Report System, for HPCL Bangalore.
• Café Usage Monitor, General Tool/Utility.
• Integrated MRP, for FAR Limited Bangalore.