Senior System Administrator
Yiaco Medical Co
Total years of experience :16 years, 8 Months
• Active Directory Users Activity (Create, Modify, Delete, Block, Reset password)
• Monitor and control the Group on Active directory
• Manage Office365 (Users Right, Group, Distribution list, Mange Exchange, Email Rights,
Forwarding Emails, Rules & Change the Password, License)
• Manage and Control Users from Bitdefender Antivirus, Symantec Endpoint Protection Manger
& Malwarebytes Nebula.
• Manage Microsoft Exchange Server 2010 & Office365.
• First line communication with ISP in case of pharmacy Connection failed.
• Archiving X Staff email and create PST files
• Monitor Pharmacy transaction replication (AX 2009- AX 2012)
• Consult for Pharmacy and Staff purchasing computer & Equipment.
• Install ERP, Ax Retail & Sql Express.
• Registration IT Assets in (Dynamics AX).
• Configure IP Phone, ATA Devices & Cisco Jabber (Give New Extension, International Call,
Direct Number & Sync with Active Directory)
• Prepare Scanning Machine PDT For Stocktaking for Pharmacies & Agility Warehouse.
• Troubleshooting the Problem (PC, Monitor, Printers, Scanners, IP Phone, ATA Devices)
• Fingerprint Device Configure and monitor from console side
• Main Admin for Documentation system on H.O. (OpenText DMS)
• Give Training for New Pharmacist on software and support
• Perform other tasks as assigned by direct supervisor.
• Following Up with renewing Contract for our Equipment and Software. (Maintenace Contract)
• Experience of: VMWare - VMWare Backup (Veaam), Hyper-V.
• Experience of: ManageEngine.
• Experience of: Managing Data Domain DD640.
• Experience of: WSUS 2012 With SolarWinds Patches.
• Experience of: Check Point Cloud Guard SAAS & Forti.
• Experience of: Dynamics 365 CRM.
• Project Management: Plan and Develop the Project idea, Monitor Project Progress and set
deadlines, Solve the issue, and give Training to Employee
• Providing complete technical support including installation, repairing upgrading PC’s.
• Trouble shooting all versions of windows, Microsoft Office including converter.
• Installation and configuration all OS (XP, Vista, 7, 8, 10 WS 2008R2 & WS2012 R2)
• Installs, assembles and configures computers, monitors, such as printers, scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration.
• Made the Pc ready for the user (the program and antivirus) and make update for the machine
• Responsible for performing troubleshooting activities prior to the implementation of new systems.
• Following Up with renewing Contract for our Equipment and Software.
• Responsible for the repair and maintenance of printers, monitors, scanners and
hardware.
• Responsible for loading new software and systems on existing equipment.
• Install Antivirus Symantec Endpoint V12 & Bitdefender.
• Experience with Pharmacy Program (Retail Pharmacy) and with Cash Printer (Epson). Knowledge with OPOS Printer.
•System Administration and Networking including tasks such as using switches, hubs, Network devices, IGuard, Cameras, Firewall, connecting computer hardware, Wi-Fi device, Domain Server and Exchange Server.
•Providing complete technical support including Installation, repairing, upgrading and maintaining of PC’s, Pentium II, III and IV. Setup laptops for remote users. Configuration of Network Interface Cards. Etc
•Trouble shooting all versions of windows, Microsoft Office package and basically all windows and DOS applications. Installation and configuration of operating system varies application software
•To mange client bas call center software (Braxtel).
•Tack Back up from the server for exchange server (Outlook) Daily and monthly
•Installs, configures and upgrades operating systems and software, using specific applications
•Installs, assembles and configures computers, monitors, such as printers, scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration.
•Assists with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary
.Knowledge of all versions of windows OS, including Windows NT 4.0/ Y2K Servers and workstation, Windows XP, Windows 95, Windows 98/98SE, Windows Millennium
•System Administration and Networking including tasks such as using switches and hubs, connecting computer hardware
•Providing complete technical support including Installation, repairing, upgrading and maintaining of PC’s, Pentium II, III and IV. Setup laptops for remote users. Configuration of Network Interface Cards. Etc
•Trouble shooting all versions of windows, Microsoft Office package and basically all windows and DOS applications. Installation and configuration of operating system varies application software