Sales/Marketing Supervisor
Smart Communication Inc
Total years of experience :16 years, 3 Months
• Working as part of the sales team to develop both new and existing markets.
• Involved in developing sales & pricing strategies.
• Liaising with customers & the dealer network to answer and resolve their queries.
• Identifying and then researching potential leads and opportunities.
• Constantly developing existing sales processes which will generate sustainable growth.
• Responsible for developing own portfolio of customers.
• Writing accurate & informative sales reports and documentation.
• Contacting prospective clients by phone and email.
• Identifying the customer's needs.
• Dealing with a diverse range of clients in the private and the public sector.
• Attending sales appointments at client’s premises.
• Attending trade shows and exhibitions when required.
• Making appointments to meet new and existing clients.
• Provide constructive feedback to Sales agents, and adhere to the specific support levels that have been purchased by the client.
• Handling escalation processes and mentoring other support professionals.
