Abrar Hittah

Lead the end-to-end performance management process, including outcomes setting, mid-year and annual
performance reviews, and feedback mechanisms.
• Handle the organization’s promotions cycles.
• Coordinate and facilitate talent assessments, including potential and performance evaluations, to ensure
that top performers are identified and developed
• Collaborate with senior leadership to develop and implement succession plans for key roles across the
organization.
• Ensure a pipeline of high-potential candidates for critical positions and roles, with a focus on leadership
development.
• Lead the development and execution of the organization’s D&I strategy, ensuring that diversity, equity,
and inclusion are woven into talent management, performance, and development programs.
• Collaborate with Learning and Development teams to design and implement training programs that align
with performance management goals.

• Lead the enterprise-wide talent and performance management strategy, aligning goal setting, review cycles, and
capability development with overarching business priorities.
• Direct end-to-end performance management cycles, ensuring objective setting, mid-year, and annual reviews drive
measurable business outcomes.
• Partner with executive leadership to drive talent calibration and promotion decisions, strengthening organizational
capability and workforce effectiveness.
• Oversee succession planning for critical roles, building a robust and future-ready leadership pipeline.
• Govern internal mobility frameworks to enhance talent utilization, retention, and cross-functional career growth.
• Champion Diversity, Equity, and Inclusion (DEI) by embedding equitable and inclusive practices across all talent and
people programs.
• Collaborate with Learning & Development to translate performance insights into targeted leadership
development and capability-building initiatives.
• Architected structured, multi-level leadership development pathways, strengthening succession readiness from
emerging leaders to executive levels. Shifted the learning approach from course-based delivery to a resource-driven model, embedding on-demand, digital,
and experiential learning to enhance engagement and accessibility. Established governance frameworks for learning strategy execution, including executive reporting and alignment with
organizational development objectives.
• Managed L&D budget and strategic vendor partnerships to ensure high-quality, scalable learning solutions.

Create, communicate, and implement training strategies within each department.
 
• Consulting with the business to determine strategic goals for training programs and provide direction and development of lasting leadership development programs.
 
• Design a suite of programs that create a clear growth pathway from first line manager through executive level
 
• Champion a shift from default ‘courses to resources’, enriching the learning and development offer to provide an increasing amount of learning support at the point of need.
 
• Collaborate with the Director of L&D concerning budget preparation and implementation
 
• Report progress on delivery plan objectives a timely basis to the Director of L&D, and the business as necessary.

• Led the design and delivery of leadership development programs to strengthen capability across junior and middle
management populations.
• Conducted enterprise-wide Training Needs Analysis (TNA) to identify capability gaps and align learning initiatives with
business transformation priorities.
• Implemented blended learning solutions, integrating coaching, digital learning, shadowing, and experiential
development to drive engagement and impact.
• Managed external vendor partnerships and learning solutions, optimizing quality, cost efficiency, and service delivery.
• Oversaw learning governance, including content curation, platform utilization, and continuous improvement of the
digital learning experience.

Evaluate and research training options and alternatives.
• Handle and manage the company leadership development programs for junior and middle management level.
• Manage vendors to optimize usage of learning products and services.
• Ensure all training and development activities comply with industry regulations and company policies.
• Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)
• Oversee content in learning platform to optimize learner experience and engagement.

Handle the training cycle, starting from the TNA, sourcing and negotiating training vendors, customizing courses, managing training operations and evaluations
• Ensure employees receive statutory required training
• Handle the regulatory e-courses (such as AML, cyber security, etc..) and reporting training data to the industry regulators.
• Administrate Council’s on-line Learning Management System (LMS) and ensuring systematic capture of corporate training records and data

• Managed end-to-end learning operations, including training needs analysis, courses coordination, and evaluation to
support workforce capability development.
• Coordinated onboarding and induction programs, ensuring a structured and engaging new joiner experience that
accelerated integration and productivity.
• Administered and optimized the Learning Management System (LMS), ensuring accurate tracking, reporting, and data
integrity across all training activities.
• Supported regulatory and mandatory training requirements, ensuring full compliance through structured governance
and reporting to relevant authorities.
• Coordinated vendor engagement and training delivery logistics, ensuring efficient execution of learning programs.
• Produced learning analytics and reports to inform decision-making and monitor training effectiveness.

Having a good experience in below:

- Coordinating with hiring managers to identify staffing needs.
- Determining selection criteria.
- Sourcing potential candidates through online channels (e.g. social platforms and professional networks.)
- Planning interview and selection procedures, including screening calls, assessments and in-person interviews.
- Recruiting Mass & Medical Staff.
- Organising and attending job fairs and recruitment events.
- Forecast quarterly and annual hiring needs by department.

• Led end-to-end recruitment for medical roles, supporting workforce planning and organizational growth objectives.
• Partnered with hiring managers to define workforce needs, develop sourcing strategies, and drive effective hiring
decisions.
• Organized national job fairs and employer branding initiatives to strengthen talent attraction and market presence.

Responsible for below :

- Employees Identification letters, Loans, etc.
- Medical insurance for existing employees & their dependents.
- Employees leaves.
- Employees Off-Boarding.
- Using Mena HR system.
- Employees files archive.

• Managed employee life-cycle operations including onboarding, leave administration, medical insurance coordination,
Identification letters and off-boarding, ensuring full compliance with company policies and labor regulations.
• Administered HR systems (MenaHR) and maintained accurate employee records and documentation, supporting
audits and data integrity.

Responsible for below:

- Sourcing CVs.
- Screening candidates.
- Using PeopleSoft System.
- Handling the medical insurance for the employees & their dependents.
- Handling some government relations tasks such as the visit visas & invitation letters.
- In charge of On-boarding of new staff/orientation, deployment, etc.
- Travel Coordinating, In charge of arranging flight tickets & hotel bookings.

• Handled recruitment coordination, onboarding, and government relations.
• Managed employee travel, medical insurance, and data systems (PeopleSoft).

• Managed personnel (employee leaves, identification letters and medical insurance) using SAP and Oracle.
• Supported recruitment and government relations.

- Reading press releases.
- Searching articles.
- Establishing & maintaining contacts.
- Interviewing sources & attending events.
- Verifying statements &facts.
- Liaising with editors, sub-editors, designers and photographers.