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Abrar Hittah, Executive Manager - Talent & Performance Management

Abrar Hittah

Executive Manager - Talent & Performance Management ·Bupa Arabia

Saudi Arabia

Bachelor's degree, College of Communication and Media- Journalism

Work experience

Total years of experience: 14 years, 5 months

Executive Manager - Talent & Performance Management

September 2024 - Present

Bupa Arabia

Jeddah, Saudi Arabia

September 2024 - Present

Lead the end-to-end performance management process, including outcomes setting, mid-year and annual
performance reviews, and feedback mechanisms.
• Handle the organization’s promotions cycles.
• Coordinate and facilitate talent assessments, including potential and performance evaluations, to ensure
that top performers are identified and developed
• Collaborate with senior leadership to develop and implement succession plans for key roles across the
organization.
• Ensure a pipeline of high-potential candidates for critical positions and roles, with a focus on leadership
development.
• Lead the development and execution of the organization’s D&I strategy, ensuring that diversity, equity,
and inclusion are woven into talent management, performance, and development programs.
• Collaborate with Learning and Development teams to design and implement training programs that align
with performance management goals.

Company industry:
Insurance & TPA
Job role:
Human Resources and Recruitment

Executive Manager - Learning & Development

July 2023 - August 2024

بوبا العربية

Jeddah, Saudi Arabia

July 2023 - August 2024

Create, communicate, and implement training strategies within each department.
 
• Consulting with the business to determine strategic goals for training programs and provide direction and development of lasting leadership development programs.
 
• Design a suite of programs that create a clear growth pathway from first line manager through executive level
 
• Champion a shift from default ‘courses to resources’, enriching the learning and development offer to provide an increasing amount of learning support at the point of need.
 
• Collaborate with the Director of L&D concerning budget preparation and implementation
 
• Report progress on delivery plan objectives a timely basis to the Director of L&D, and the business as necessary.

Company industry:
Insurance & TPA
Job role:
Training and Development

Senior Manager - Learning & Development

July 2022 - June 2023

Bupa Arabia

Jeddah, Saudi Arabia

July 2022 - June 2023

Company industry:
Insurance & TPA
Job role:
Training and Development

Manager - Learning & Development

December 2020 - June 2022

Bupa Arabia

Jeddah, Saudi Arabia

December 2020 - June 2022

Evaluate and research training options and alternatives.
• Handle and manage the company leadership development programs for junior and middle management level.
• Manage vendors to optimize usage of learning products and services.
• Ensure all training and development activities comply with industry regulations and company policies.
• Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)
• Oversee content in learning platform to optimize learner experience and engagement.

Company industry:
Insurance & TPA
Job role:
Training and Development

Senior Officer - Learning & Development

January 2019 - November 2020

Bupa Arabia

Jeddah, Saudi Arabia

January 2019 - November 2020

Handle the training cycle, starting from the TNA, sourcing and negotiating training vendors, customizing courses, managing training operations and evaluations
• Ensure employees receive statutory required training
• Handle the regulatory e-courses (such as AML, cyber security, etc..) and reporting training data to the industry regulators.
• Administrate Council’s on-line Learning Management System (LMS) and ensuring systematic capture of corporate training records and data

Company industry:
Insurance & TPA
Job role:
Training and Development

Senior Officer - Talent Acquisition

July 2017 - December 2018

Bupa Arabia

Jeddah, Saudi Arabia

July 2017 - December 2018

Having a good experience in below:

- Coordinating with hiring managers to identify staffing needs.
- Determining selection criteria.
- Sourcing potential candidates through online channels (e.g. social platforms and professional networks.)
- Planning interview and selection procedures, including screening calls, assessments and in-person interviews.
- Recruiting Mass & Medical Staff.
- Organising and attending job fairs and recruitment events.
- Forecast quarterly and annual hiring needs by department.

Company industry:
Insurance & TPA
Job role:
Human Resources and Recruitment

Senior Officer - HR Operations

April 2016 - July 2017

Bupa Arabia

Jeddah, Saudi Arabia

April 2016 - July 2017

Responsible for below :

- Employees Identification letters, Loans, etc.
- Medical insurance for existing employees & their dependents.
- Employees leaves.
- Employees Off-Boarding.
- Using Mena HR system.
- Employees files archive.

Company industry:
Insurance & TPA
Job role:
Human Resources and Recruitment

HR Operations Officer

November 2014 - March 2016

Bupa Arabia

Jeddah, Saudi Arabia

November 2014 - March 2016

Company industry:
Insurance & TPA
Job role:
Human Resources and Recruitment

HR Coordinator

June 2013 - October 2014

Sealed Air Ltd.

Jeddah, Saudi Arabia

June 2013 - October 2014

Responsible for below:

- Sourcing CVs.
- Screening candidates.
- Using PeopleSoft System.
- Handling the medical insurance for the employees & their dependents.
- Handling some government relations tasks such as the visit visas & invitation letters.
- In charge of On-boarding of new staff/orientation, deployment, etc.
- Travel Coordinating, In charge of arranging flight tickets & hotel bookings.

Company industry:
Other Business Support Services
Job role:
Human Resources and Recruitment

HR Specialist

April 2012 - June 2013

Magrabi Optical

Jeddah, Saudi Arabia

April 2012 - June 2013

Had a good experience in below:

- Using SAP System.
- Using Oracle System.
- Handling all personnel tasks such as issuing ID cards, identification letters, warning letters, loans, leaves, final settlements, etc.
- Handling the Medical Insurance for new hires, existing employees & their dependents.
- Assisting with some recruitment process such as issuing job offers & arranging recruitment application forms.
- Handling some government relations tasks such as:
* Iqamas (New, Renewal).
* Issuing Visas (Exit & re-entry visas both single & multiple, Exit Visas).
* Issuing Work/ Family visit visas.

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

Trainee

March 2011 - May 2011

Okaz Organization For Press & Publication

Jeddah, Saudi Arabia

March 2011 - May 2011

- Reading press releases.
- Searching articles.
- Establishing & maintaining contacts.
- Interviewing sources & attending events.
- Verifying statements &facts.
- Liaising with editors, sub-editors, designers and photographers.

Company industry:
Journalism
Job role:
Design, Creative, and Arts

Education

king AbdulAziz University

June 2011

June 2011

Bachelor's degree, College of Communication and Media- Journalism

Saudi Arabia

GPA (point): 4.68 out of 5

GPA (point): 4.68 out of 5

Graduated with an honour degree.

Skills

Problem Solving
Expert
Problem Solving
Expert
Microsoft Office
Expert
Microsoft Office
Expert
SAP user
Intermediate
SAP user
Intermediate
Oracle User
Intermediate
Oracle User
Intermediate
PeopleSoft - Oracle
Beginner
PeopleSoft - Oracle
Beginner
Training and Development
Expert
Training and Development
Expert
HR Management
Expert
HR Management
Expert
Diversity
Expert
Diversity
Expert
Performance Management
Expert
Performance Management
Expert
Talent Development
Expert
Talent Development
Expert
Team Leader
Expert
Team Leader
Expert
SAP
Expert
SAP
Expert
Oracle HR
Expert
Oracle HR
Expert
Social Networking
Expert
Social Networking
Expert
Mass Communication
Expert
Mass Communication
Expert
Fast Learning
Expert
Fast Learning
Expert

Languages

English

Expert

Training and Certifications

Certifications
Associate CIPD Level 5
Feb 2021

Training
HR Business Partner Course
CIPD
Sep 2021
Human Resources Master
Leoron
Certificate in Learning & Development Management
Informa Middle East
Jul 2019

Hobbies and interests

Social Networking.
Photography.
Sporting.