Project Manager
Accenture Services Pvt. Ltd
Total years of experience :18 years, 8 Months
Accomplishments:
› Acknowledged for enhancing client satisfaction through qualitative delivery of assigned projects - SK-II - Desktop site development, Mobile site development and Olay - E-Counseling Tool Development
› Acquired significant exposure in management of various services like Vendor Management, Web Hosting, Website Development, Online Brand Communication Strategy, Web Analytics/ Reporting, Email Marketing & Campaign Management, Social Media Marketing, Search Engine Optimization (SEO)
Job Profile:
› Spearhead/ implement activities related to end-to-end project management, preparation of project plans/ estimates, scoping requirements and implementation.
› Coordinate preparation of digital materials of the brand encompassing websites, SEO, emails, mobile content and promotional campaigns to the highest international standard for function, design and innovation
› Liaise with Brand Managers and multiple agencies in rendering digital production services like Creative, Development /Technical, Website Hosting, Email Marketing, Mobile Marketing, SEO, Ratings & Review and Consumer Data solutions
› Ensure alignment of project work plans to requirements of the brand; coordinate day to day operational aspects in compliance to project delivery schedules and other SLA parameters
› Generate/ update various status reports for the senior leadership team and other stakeholders
› Monitor performance of the development agency in enhancing customer satisfaction through prompt resolution of issues and qualitative service delivery
› Build/ maintain productive business relationship with vendors, clients, internal management and staff
Accomplishments:
› Founder-Director of the organization involved in management of overall business operations and end to end project delivery in compliance to project delivery schedules/ other SLA parameters
› Enhanced knowledge on technologies like HTML/CSS, Abode Photoshop CS3, Adobe Dreamweaver CS3, Joomla Open source CMS, Web CEO (Internet Marketing tool), Video / Sound Editing software, Web Analytics, Search Engine Optimization, Pay Per Click Management, Social Media Marketing
Job Profile:
› Managed a team of designers/ internet marketing executives in accomplishment of business targets and ensuring compliance to project SLA parameters
› Liaised with clients for collation/ understanding of requirements, development of online strategies encompassing design to promotional activities on the internet
› Updated project status to clients/ internet marketing executives through various status reports
› Maintained updated documentation related to major clients' websites and designed information architecture for key accounts
› Enhanced client satisfaction through prompt resolution of issues and qualitative service delivery
› Conducted training sessions for team members based on identified training needs
Job Profile:
› Coached the marketing team in generating business leads from Search Engines for markets like Japan, Korea and Taiwan
› Coordinated activities related to SEO (Search Engine Optimization), Pay Per Click Management, Online Brand Development, Web Traffic, Landing Page Optimization, Data Mining
› Analyzed visitor behavior and generated various status reports
› Worked on projects like www.editage.com, www.editage.jp, www.editage.tw, www.editage.com/kr, www.cripton.com, www.transcription.jp
Job Profile:
› Assisted Search Marketing Executives in managing Search Engine Optimization for major clients
› Worked on various aspects related to SEO (Search Engine Optimization, On-Page as well as Off-Page), Site Structure Analysis, Link Marketing, Visitor Behavior Analysis, Report Generation
› Managed projects like www.home-remedies-for-you.com, www.top-online-colleges.com, www.fashion-schools.org, www.pcdi.com, www.jmhs.com, www.nyip.com, www.sheffield.com, www.apmex.com
› Catered to clients like www.adteractive.com, www.telicmedia.com