samar mattar, Receptionist/Personal Assistant

samar mattar

Receptionist/Personal Assistant

Servcorp

البلد
قطر - الدوحة
التعليم
بكالوريوس, Graphic Design
الخبرات
8 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 10 أشهر

Receptionist/Personal Assistant في Servcorp
  • قطر - الدوحة
  • أبريل 2012 إلى مايو 2014

• Answer calls and transfer as requested
• Organize meeting and travel arrangements, hotel booking and transportation
• Attend meeting on behalf of clients, take minutes of meeting and help them improve their business
• Following up with clients
• Maintaining a five stars office presentations
• Keep confidentiality in all aspects of client and staff
• Prepare letters, memos and translate documents (english, arabic and french)
• Take messages and file papers
• Responsible of the petty cash
• Provide training to the new team members
• Search for companies and arrange appointments
• Attend networking events
• Prepare business events and gathering with catering
• Report to the Manager

Visitor promotion/Hostess في Trinity talent qatar
  • قطر - الدوحة
  • سبتمبر 2011 إلى فبراير 2012

• Assist in many projects and events
• Welcome the guest and make them feel comfortable
• Promote many products to increase sales and services
• Work with customers from different nationalities
• Host big events

Graphic design في Petits Pas
  • قطر - الدوحة
  • يوليو 2010 إلى يوليو 2011

• Maintain confidentiality in all aspects of client, staff and agency information
• Responsible of all the graphic projects for the company
• Assistant teacher for kids in all the art crafts

Customer care service/Training في Shtrumpf Restaurant
  • لبنان
  • يونيو 2005 إلى يونيو 2010

• Provide training, support and guidance to new staff
• Look after the employees and managing them
• Follow up on feedbacks from customers
• Responsible of the costumer care service
• Interact with clients, guests and visitors
• Assist in special events: graphic and marketing
• Evolve from waitress to bartender, passing by a main hostess position to a team leader
• Hostess for many events and marriage’s reception

Graphic design/Marketing في Z.adeas
  • لبنان - بيروت
  • أبريل 2008 إلى سبتمبر 2008

• Design of projects for the company such as: business cards, backgrounds for video clips, flyers, logos for new companies, cars stickers design…
• Support staff in assigned project based work
• Set up and coordinate meetings and conferences
• Create and modify documents
• Dealing with many clients from different locations
• Introduce new product to the market

الخلفية التعليمية

بكالوريوس, Graphic Design
  • في Lebanese University - Faculte des Beaux Arts -
  • يونيو 2008

I learned the basics of good design, which include different types like images, website, magazine, poster, colors and words. All these ways are used to make visual statements in a creative direction.

الثانوية العامة أو ما يعادلها, Humanities
  • في College de la Sainte Famille Francaise
  • يونيو 2004

This degree program provides academic, preprofessional, and professional experiences and preparation. I aimed to enroll in double major: french and lebanese.

Specialties & Skills

Guest Service
Graphic Design
Humanities
Special Events
Microsoft Office Programs: Outlook, Excel, Word, Power Point
Indesign: layout design.
Illustrator: illustration.
Photoshop: photo editing and retouching
Internet

اللغات

العربية
متمرّس
الفرنسية
متمرّس
الانجليزية
متمرّس

العضويات

Association des guides du Liban.
  • Scout Chief, Scout member
  • September 1997
Mej (Mouvement Eucharistique des Jeunes)
  • Head leader, member
  • January 1995
Pastoral Universitaire
  • Leader
  • September 2007

الهوايات

  • Traveling, Music, Sports, Cinema, Reading, Dancing, Camping
    I am a classic ballerina dancer for 10 years. I have attended different sessions that i am interested in like: Focus, First Aid, Communication Skills, Team Building, Selling Techniques, and time Management.